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Description

Streamline Your Booking Process. Introducing the ultimate automation solution tailored specifically for the short-term rental sector. Automata handles every aspect of guest bookings, allowing you to concentrate on expanding your rental business. Enhance the guest experience and elevate your status to a vacation rental super host while gaining extra time for other priorities. As a component of the Tokeet suite, Automata ensures that guests receive pertinent information at the right moment and in their preferred language. Keep both guests and staff well-informed and engaged throughout the entire guest journey, from inquiry to checkout, with seamless automated support at every step. Engage with your guests or team through email, SMS, or push notifications, ensuring that everyone stays updated on any modifications to booking details. Additionally, when a guest responds to your SMS or email, their reply is automatically archived within their Tokeet message thread, streamlining your communication process even further. This level of automation not only improves operational efficiency but also significantly enhances overall guest satisfaction.

Description

Smily serves as an all-encompassing platform for managing vacation rentals, tailored to simplify workflows for property owners and managers alike. The software includes a Channel Manager that boosts exposure while minimizing the risk of overbookings, a customizable Direct Booking Website to enhance the efficiency of direct bookings, and a Property Management System (PMS) that consolidates all relevant property information. Moreover, Smily features a Unified Inbox that allows for streamlined management of guest communications, promoting effective and orderly interactions. Together, these tools are designed to optimize booking processes, elevate guest satisfaction, and significantly enhance the operational productivity of vacation rental enterprises. By integrating these functionalities, Smily aims to provide a seamless experience for both property managers and their guests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Zapier Yes 
Airbnb No 
Braintree No 
Duve No 
Easyflow No 
Enso Connect No 
Fetch My Guest No 
Gmail No 
PayPal No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Slack Yes 
Stackreaction No 
Stripe No 
Tokeet Yes 
Touch Stay No 
VRTrust No 
VRWorks No 
Vrbo No 

Integrations

Mailchimp Yes 
Zapier Yes 
Airbnb Yes 
Braintree Yes 
Duve Yes 
Easyflow Yes 
Enso Connect Yes 
Fetch My Guest Yes 
Gmail Yes 
PayPal Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Slack No 
Stackreaction Yes 
Stripe Yes 
Tokeet No 
Touch Stay Yes 
VRTrust Yes 
VRWorks Yes 
Vrbo Yes 

Pricing Details

$9.99 per month
Free Trial Yes 
Free Version No 

Pricing Details

€285 per property per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Tokeet

Founded

2015

Country

Canada

Website

www.useautomata.com

Vendor Details

Company Name

Smily

Founded

2010

Country

France

Website

www.smily.com

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

Channel Management

Campaign Management No 
Channel Analytics No 
Incentive Management No 
Inventory Control No 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management No 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

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