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Description
Streamline Your Booking Process. Introducing the ultimate automation solution tailored specifically for the short-term rental sector. Automata handles every aspect of guest bookings, allowing you to concentrate on expanding your rental business. Enhance the guest experience and elevate your status to a vacation rental super host while gaining extra time for other priorities. As a component of the Tokeet suite, Automata ensures that guests receive pertinent information at the right moment and in their preferred language. Keep both guests and staff well-informed and engaged throughout the entire guest journey, from inquiry to checkout, with seamless automated support at every step. Engage with your guests or team through email, SMS, or push notifications, ensuring that everyone stays updated on any modifications to booking details. Additionally, when a guest responds to your SMS or email, their reply is automatically archived within their Tokeet message thread, streamlining your communication process even further. This level of automation not only improves operational efficiency but also significantly enhances overall guest satisfaction.
Description
IntuitiveStay™ serves as a comprehensive platform designed for gathering guest feedback and evaluating staff performance in various hospitality settings, including hotels, B&Bs, restaurants, pubs, bars, and Airbnb hosts.
GUEST FEEDBACK
By scanning a QR code, guests can evaluate their experience using the Guest Connection Score™ (GCS™), which assesses four key areas: Empathy, Resilience, Anticipation, and Recognition. Should the scores be unsatisfactory, an immediate alert is sent to management prior to the guest's departure, while positive feedback encourages guests to leave a public review.
OWNER DASHBOARD
The platform features real-time GCS™ data, a daily morning briefing, a staff leaderboard, and a Reputation Gap report that contrasts guest evaluations with staff self-assessments, all without the need for a PMS or a demonstration call.
SERVICE SIGNATURE
Staff members can build a verified performance passport based on actual guest feedback, which includes a shareable profile, a GCS™ certificate, tier advancements from Bronze to Platinum, and QR-verified credentials that employers can easily verify against a live database. This system not only enhances accountability but also fosters a culture of continuous improvement within hospitality teams.
API Access
Has API
API Access
Has API
Integrations
IFTTT
Mailchimp
Signature
Slack
Tokeet
Zapier
Pricing Details
$9.99 per month
Free Trial
Free Version
Pricing Details
$27.99
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tokeet
Founded
2015
Country
Canada
Website
www.useautomata.com
Vendor Details
Company Name
IntuitiveStay
Founded
2026
Country
United Kingdom
Website
www.intuitivestay.com
Product Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
