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support

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Description

Streamline Your Booking Process. Introducing the ultimate automation solution tailored specifically for the short-term rental sector. Automata handles every aspect of guest bookings, allowing you to concentrate on expanding your rental business. Enhance the guest experience and elevate your status to a vacation rental super host while gaining extra time for other priorities. As a component of the Tokeet suite, Automata ensures that guests receive pertinent information at the right moment and in their preferred language. Keep both guests and staff well-informed and engaged throughout the entire guest journey, from inquiry to checkout, with seamless automated support at every step. Engage with your guests or team through email, SMS, or push notifications, ensuring that everyone stays updated on any modifications to booking details. Additionally, when a guest responds to your SMS or email, their reply is automatically archived within their Tokeet message thread, streamlining your communication process even further. This level of automation not only improves operational efficiency but also significantly enhances overall guest satisfaction.

Description

Host Port is a cloud-based solution designed for property management and channel management, catering to short-term rental hosts, vacation rental proprietors, bed-and-breakfast operators, and smaller accommodation establishments. It effectively merges bookings from various connected platforms into a unified calendar while consolidating guest interactions within a centralized inbox. Users have the ability to establish a direct booking page, process card transactions via their own Stripe accounts, and oversee property specifics, availability, and pricing. The complimentary plan does not impose any time restrictions or listing limits, and it facilitates calendar-link connections to major platforms such as Airbnb, Booking.com, and Vrbo; the Pro version enhances this with two-way synchronization for availability and rate adjustments across integrated channels. Additionally, Host Port allows for listing imports from Airbnb or Booking.com URLs, automates guest messaging, and enables shared access for co-hosts and cleaning staff. Users can also link their PriceLabs accounts and access the platform through both web and mobile applications, ensuring flexibility and convenience in managing their properties. This comprehensive approach makes Host Port a versatile tool for optimizing rental management.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Agoda No 
Airbnb No 
Booking.com No 
Expedia No 
IFTTT Yes 
Mailchimp Yes 
PriceLabs No 
Signature Yes 
Slack Yes 
Stripe No 
Tokeet Yes 
Trip.com No 
Vrbo No 
Zapier Yes 

Integrations

Agoda Yes 
Airbnb Yes 
Booking.com Yes 
Expedia Yes 
IFTTT No 
Mailchimp No 
PriceLabs Yes 
Signature No 
Slack No 
Stripe Yes 
Tokeet No 
Trip.com Yes 
Vrbo Yes 
Zapier No 

Pricing Details

$9.99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$10/listing/month
The free plan has no time limit or listing cap. Pro costs $10 USD per listing per month on the website and includes a 90-day money-back guarantee. The Australian Google Play listing prices channel sync at $10 AUD per active listing per month.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Tokeet

Founded

2015

Country

Canada

Website

www.useautomata.com

Vendor Details

Company Name

Host Port

Country

Australia

Website

hostport.co

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

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