Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Streamline Your Booking Process. Introducing the ultimate automation solution tailored specifically for the short-term rental sector. Automata handles every aspect of guest bookings, allowing you to concentrate on expanding your rental business. Enhance the guest experience and elevate your status to a vacation rental super host while gaining extra time for other priorities. As a component of the Tokeet suite, Automata ensures that guests receive pertinent information at the right moment and in their preferred language. Keep both guests and staff well-informed and engaged throughout the entire guest journey, from inquiry to checkout, with seamless automated support at every step. Engage with your guests or team through email, SMS, or push notifications, ensuring that everyone stays updated on any modifications to booking details. Additionally, when a guest responds to your SMS or email, their reply is automatically archived within their Tokeet message thread, streamlining your communication process even further. This level of automation not only improves operational efficiency but also significantly enhances overall guest satisfaction.

Description

Introducing a comprehensive guest experience platform that encompasses the entire guest journey, from the initial planning stage to the conclusion of their stay, all accessible through a single web application. This versatile platform seamlessly integrates various services, including restaurants, transportation options, food delivery, attractions, bike rentals, and other booking systems, making everything easily available in one location. As a result, guests will have all the resources they need at their fingertips throughout their visit. They can check in ahead of time and obtain essential information about their stay even before they set foot on the property, allowing them to eagerly anticipate their experience. For managing restaurant reservations and various enjoyable activities, you can utilize different software solutions that can be effortlessly connected to your DigitalGuest platform by simply adding the software's link behind the relevant buttons. To ensure the integration of a wide array of services and to extend the utility of DigitalGuest into other sectors, we have implemented an open API. Regardless of the point in the guest journey, guests can easily access all pertinent information related to their stay, ensuring a smooth and enjoyable experience from start to finish. This innovative approach not only enhances guest satisfaction but also streamlines the management process for hospitality providers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Clock PMS+ No 
Guestline No 
Hotellinx Cloud No 
IFTTT Yes 
Kwentra No 
Mailchimp Yes 
Mews No 
Nitesoft No 
OCTOPUS PSIM No 
OPERA Cloud PMS No 
Oracle Hospitality Suite8 No 
RoomRaccoon No 
SIHOT No 
Slack Yes 
Spectra No 
Stayntouch PMS No 
Ucommerce No 
Zapier Yes 
apaleo No 

Integrations

Clock PMS+ Yes 
Guestline Yes 
Hotellinx Cloud Yes 
IFTTT No 
Kwentra Yes 
Mailchimp No 
Mews Yes 
Nitesoft Yes 
OCTOPUS PSIM Yes 
OPERA Cloud PMS Yes 
Oracle Hospitality Suite8 Yes 
RoomRaccoon Yes 
SIHOT Yes 
Slack No 
Spectra Yes 
Stayntouch PMS Yes 
Ucommerce Yes 
Zapier No 
apaleo Yes 

Pricing Details

$9.99 per month
Free Trial Yes 
Free Version No 

Pricing Details

€1 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tokeet

Founded

2015

Country

Canada

Website

www.useautomata.com

Vendor Details

Company Name

DigitalGuest

Country

Denmark

Website

digitalguest.com

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

Alternatives

Alternatives

Smoobu Reviews

Smoobu

Smoobu GmbH
Criton Reviews

Criton

Information Apps
Una by Polydom Reviews

Una by Polydom

Polydom Inc.