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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We offer innovative solutions that help you achieve your objectives, surpass your goals, and establish fully automated end-to-end workflows. With our support, you can confidently scale your operations while minimizing the preparation time required for engaging new audiences and entering fresh markets. Stay ahead of the competition by swiftly adjusting to evolving market dynamics and emerging customer needs. By unifying your tools and processes, you can create a seamless digital ecosystem that enhances customer satisfaction and delivers superior outcomes. Our mission focuses on driving your business growth, optimizing your operational processes, and modernizing your technological framework for the future. Additionally, we are dedicated to ensuring that you remain agile in a rapidly changing business landscape.

Description

VAANI is equipped to handle all forms of communication. With these VAANI brings together the right resources and insights so that you can learn more, improve faster and adapt throughout your business cycle. To improve your customer experience, you can drive amazing communications using an easy-to-understand technology. VAANI is the next-generation call center solution. It offers 360 degree communication, including phone, voicebot, email, IVR, and social media. Cloud Contact Centers allow customers and agents to connect via multiple platforms, including mobile, desktop, email and in-app chat. VAANI provides a comprehensive solution that supports all industries. Our SaaS solutions give our customers the edge that they need.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
WhatsApp
X (Twitter)

Integrations

Facebook
WhatsApp
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Autom8 Group UK

Founded

2011

Country

United Kingdom

Website

www.autom8group.com

Vendor Details

Company Name

Eureka Digitisation and Automation Services

Founded

2021

Country

India

Website

www.edas.tech/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Alternatives

Alternatives

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