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Description
AutoNgage by DaveAI is an AI-driven engagement platform created to help automotive dealerships manage customer conversations more efficiently. The platform automates lead engagement and ensures that every inquiry receives an immediate response, regardless of when it arrives. AutoNgage works across multiple communication channels including chat, voice calls, and automated campaigns. When a new lead enters the system from a website, advertisement, or dealership marketplace, the platform instantly begins a conversation to qualify interest and gather relevant information. The AI agents can answer questions about inventory, pricing, test drives, and service appointments while guiding customers through the buying journey. AutoNgage supports dealership teams by handling routine communication tasks and forwarding high-intent leads to human sales representatives. The platform also sends automated reminders, confirmations, and follow-ups to reduce appointment no-shows and improve customer engagement. Campaign automation tools help re-engage inactive leads and maintain communication throughout the customer lifecycle. Because the system is trained specifically for the automotive industry, it understands dealership workflows and customer intent during key buying moments. By automating conversations and improving response speed, AutoNgage helps dealerships increase lead quality, improve operational efficiency, and drive measurable sales growth.
Description
Pam serves as an innovative AI voice and customer experience solution specifically designed for automotive dealerships, efficiently managing both incoming and outgoing calls around the clock to schedule appointments, address common inquiries, qualify potential sales leads, and conduct follow-ups, thereby allowing staff to focus on more complex tasks. Acting as a virtual receptionist, Pam adeptly handles routine questions such as dealership hours and location, employs intelligent call routing or warm transfers, and seamlessly integrates with dealership systems to document conversations for future reference. Its AI-driven scheduling capability enables the platform to arrange service appointments in real time, aligning them with shop availability while matching customer concerns to relevant operation codes, and sending out confirmation texts to minimize no-show rates. On the sales front, Pam is equipped to present vehicle inventory, answer questions about features and options, and directly arrange test drives with prospective clients. Additionally, the Pam Console offers comprehensive insights into unresolved calls, call drop-offs, alerts, text communication logs, and revenue analytics related to both sales and service operations, ultimately enhancing dealership efficiency and customer satisfaction. Overall, Pam is a game-changer for dealerships seeking to optimize their customer engagement and internal processes.
API Access
Has API
API Access
Has API
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Integrations
CDK Global
Dealer-FX
REDCap
Tekion
XRM
Xtime
Pricing Details
$500
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DaveAI
Founded
2016
Country
India
Website
autongage.com
Vendor Details
Company Name
Pam
Founded
2023
Country
United States
Website
www.pamhq.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
