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features
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support

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Description

Authkey.io stands as an exceptional Enterprise Omni Channel API platform, offering an extensive suite of communication tools and APIs meticulously designed to empower businesses in their quest for efficient and secure customer engagement. SMS API:A seamless communication symphony with its event-based messaging prowess. This facet encompasses the seamless orchestration of Bulk SMS delivery, transactional messages, one-time passwords (OTP), and the authentication process through call-based interfaces. Voice API: This dynamic capability ensures the delivery of OTPs through vocal messages, providing an alternative avenue that ensures the recipient's prompt access. Email API: Reliable and rapid delivery of emails, serving critical functions such as password verification, account creation, OTP distribution, and email validation. WhatsApp Business API: The contemporary business landscape requires a direct conduit to reach the massive audience on the WhatsApp API facilitate this engagement, enabling businesses to establish a direct line of communication with their audience. Two-Factor Authentication (2FA) API: Seamlessly dispatching OTPs, verifying logins, and bolstering the security architecture of business software, CRM systems.

Description

Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Kylas Yes 
BoldDesk No 
BytePhase No 
CampX No 
Fyno No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Integrately Yes 
KonnectzIT No 
Pabbly Connect Yes 
PubNub No 
Quickwork No 
Raven No 
Salesforce No 
Sell.Do No 
SuprSend No 
Swift AMS No 
Tookan No 
Truto No 
Zapier Yes 

Integrations

Kylas Yes 
BoldDesk Yes 
BytePhase Yes 
CampX Yes 
Fyno Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Integrately No 
KonnectzIT Yes 
Pabbly Connect No 
PubNub Yes 
Quickwork Yes 
Raven Yes 
Salesforce Yes 
Sell.Do Yes 
SuprSend Yes 
Swift AMS Yes 
Tookan Yes 
Truto Yes 
Zapier No 

Pricing Details

$0
5,000 Messages Rs.1,350
10,000 Messages Rs.2,200
1,00,000 Messages Rs.14,000
5,00,000 Messages Rs.55,000
10,00,000 Messages Rs.1,05,000
Free Trial Yes 
Free Version Yes 

Pricing Details

$0.01
Usage based pricing
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Authkey.io

Founded

2020

Country

India

Website

authkey.io

Vendor Details

Company Name

Gupshup

Founded

2004

Country

United States

Website

www.gupshup.io

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot Yes 
Email Automation No 
Group Messaging No 
Human Handover Yes 
Lead Distribution No 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations No 
Video Chat No 

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging No 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Alternatives

Alternatives

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