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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A comprehensive groupware solution tailored for businesses and service providers, complemented by mobile applications. This private cloud platform seamlessly integrates groupware, file storage, and email into one cohesive environment. Featuring a sleek and contemporary interface, it can operate with your current mail server or provide a full-service option. Users on iOS and Android can effortlessly access their emails and files by simply entering their email credentials, eliminating the need for complex mail server configurations or issues with blocked IMAP/SMTP ports. Additionally, the system supports integration with LDAP for authentication and address book functionalities, as well as OAuth 2.0 for accessing resources such as Google Drive or Dropbox, ensuring a versatile and user-friendly experience for all. This makes it an ideal choice for organizations seeking efficiency and ease of use in their communication and collaboration tools.

Description

Organizations with a significant customer base, numerous employees, suppliers, or other stakeholders frequently encounter a substantial volume of email inquiries on a daily basis. These communications often require responses from specific individuals within various departments, including payroll, compliance, HR, IT, accounts, and sales, among others. It is crucial to promptly channel each request to the appropriate person, monitor its progress, and maintain a clear overview of resolved issues to enhance user experience effectively. QX MailerDesk serves as a user-friendly and manageable centralized platform that automatically transforms support emails into tickets, facilitating swift and efficient resolution of inquiries from clients, suppliers, candidates, and other stakeholders. Beyond boosting team productivity, this system also minimizes turnaround time and aids in avoiding service level agreement violations and breaches. By streamlining communication and ensuring accountability, QX MailerDesk significantly contributes to improved operational efficiency and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon S3
Dropbox
Facebook
Google Drive
LDAP
Microsoft Outlook
Nextcloud
cPanel
ownCloud

Integrations

Amazon S3
Dropbox
Facebook
Google Drive
LDAP
Microsoft Outlook
Nextcloud
cPanel
ownCloud

Pricing Details

$99.00/one-time
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AfterLogic

Country

United States

Website

afterlogic.com/aurora

Vendor Details

Company Name

QX Global

Country

United Kingdom

Website

qxglobalgroup.com/product/qx-email-query-management-system/

Product Features

Cloud Storage

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

File Sync

Audit Trail
Backup and Recovery
Conflict Detection
Real Time Synchronization
Remote Synchronization
Synchronization Scheduling
Two-Way Synchronization

Product Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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