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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Atrium comprises a collection of intranet templates and SharePoint Framework web parts specifically designed for SharePoint Online. Site administrators can easily install these packages via their Microsoft 365 tenant's SharePoint app catalog, allowing them to create pages filled with essential starter content and web parts that cover news, events, employee directories, FAQs, polls, profiles, and other relevant workplace information. Additionally, there are optional Atrium products that provide enhanced features such as forms and approval workflows, an internal help desk, a learning management system, document management capabilities, and the ability to handle ZIP files within SharePoint. All content is securely stored in SharePoint lists associated with the customer's site, and access permissions are aligned with the logged-in user's authorizations. Organizations can leverage Atrium to create employee home pages, team hubs, onboarding and training pages, as well as internal support services, all without the need for separate servers or additional user directories. Packages for Atrium are available for purchase for a Microsoft 365 tenant, with no ongoing subscription fees or charges based on user count. It is important to note that some email functionalities may require administrator consent for Microsoft Graph Mail.Send to be utilized effectively. Overall, Atrium streamlines the creation and management of workplace information, enhancing collaboration and communication within organizations.

Description

CV Helpdesk is an advanced Help Desk and Ticket Management System designed specifically for Microsoft 365 and SharePoint. This single-tenant, GDPR-compliant solution operates completely within your Microsoft 365 environment, ensuring that there is no reliance on shared infrastructure or third-party data storage. Emails directed to a shared mailbox are seamlessly transformed into tickets, automatically capturing important details such as the sender, subject line, message body, and any attachments, eliminating the need for manual input. With features like automated ticket routing, SLA tracking, and real-time dashboards, it consolidates fragmented inboxes and spreadsheets into a cohesive support portal for employees. Exclusively tailored for Microsoft 365, this system does not require you to adapt to a new platform or undertake a steep learning curve, while also providing complete control over your data through the trusted governance tools of SharePoint. Additionally, its user-friendly interface ensures that teams can quickly navigate and utilize the system effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Microsoft 365 No 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 

Integrations

Microsoft 365 Yes 
Microsoft Outlook No 
Microsoft SharePoint No 
Microsoft Teams No 

Pricing Details

£95 one-time per tenant
A single web part costs £95 plus VAT as a one-time purchase for one Microsoft 365 tenant. There are no subscriptions or per-user fees.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cloudly Move

Founded

2022

Country

United Kingdom

Website

atrium.cloudlymove.com

Vendor Details

Company Name

Codevision Technologies Private Limited

Founded

2018

Country

India

Website

thecodevision.com

Product Features

Intranet

Activity / News Feed No 
Blogs No 
Calendar Management No 
Content Management No 
Discussions / Forums No 
Employee Directory No 
Knowledge Management No 
Policy Management No 
Search No 
Wiki No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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