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Description
Athena AI is a versatile AI-powered chatbot platform designed to help businesses automate communication across all messaging channels from one central dashboard. It leverages powerful large language models such as GPT-4 to create AI assistants that can handle customer support, lead conversion, and more with high accuracy. Businesses can customize their AI assistant’s conversational style, language, and knowledge base without any coding experience. The platform offers seamless integration with websites and messaging apps, making it easy to deploy and track AI-driven interactions. Athena AI also features tools for ongoing AI training, allowing users to improve responses by editing the knowledge base and providing feedback. Notifications and trigger-word alerts help keep teams informed about important conversations. With flexible plans suited for small businesses to enterprises, Athena AI offers personalized onboarding and scalable solutions. It’s trusted by numerous companies to enhance customer engagement and operational efficiency through AI automation.
Description
Chattigo, an omnichannel platform, centralizes communication with customers and companies by integrating channels like WhatsApp, Facebook Messenger and Telegram. Chatbots, which use natural language and semantic analysis to automate responses and optimise processes, combine human interaction with artificial Intelligence. The platform allows for multiple management. Chats can be assigned and transferred to different departments or agents. It also has real-time reporting to evaluate customer satisfaction and efficiency. It also has a mobile app to facilitate conversation management. Agents can access their inbox and review and assign conversations. They can also use frequently asked questions (FAQs) to quickly answer common questions. The platform is customizable, integrates with ticketing and CRM systems and adapts to the needs of each business.
API Access
Has API
API Access
Has API
Screenshots View All
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Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
$95/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Athena AI
Founded
2023
Website
athenachat.ai
Vendor Details
Company Name
chattigo
Founded
2015
Country
Chile
Website
www.chattigo.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content