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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Made-in-Canada VoIP solution designed for businesses with 5 or more users. Our VoIP experts will help you choose the right combination of hardware endpoints, network gear and ISP connections for your specific location. We make it easy for your company to communicate with your clients using crystal clear VoIP every single time!

Description

Linking fax machines to on-site fax servers enhances functionality significantly. By establishing a direct connection between fax machines and VoIP providers through HTTPS, users can achieve unparalleled reliability and security. This advancement marks a groundbreaking solution for integrating fax machines into VoIP systems. The innovative Fax ATA employs HTTPS to securely transmit faxes in real time over various data connections, such as internet, cellular, and satellite, while also introducing new features like automatic fax archiving and email alerts. FaxBack offers tailored fax machine solutions specifically designed to meet the demands of modern business VoIP and Internet connectivity. This setup allows organizations to connect their fax machines either to a local fax server or directly to a VoIP provider. Additionally, FaxBack’s solutions enhance fax machines with features akin to the added capabilities VoIP provides to telephones, enabling users to receive fax notifications via email and efficiently track, archive, and manage faxes through the control panel of either the fax server or service provider. Consequently, businesses can streamline their communication processes and improve overall efficiency while maintaining the reliability of their fax operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise CPQ Yes 
Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Excel No 
Microsoft Exchange No 
Microsoft Office 2021 No 
Microsoft PowerPoint No 
OpenPro ERP No 
Salesforce Yes 
Trello Yes 
VinSolutions Connect CRM Yes 
Zoho CRM Yes 

Integrations

ConnectWise CPQ No 
Gmail No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Excel Yes 
Microsoft Exchange Yes 
Microsoft Office 2021 Yes 
Microsoft PowerPoint Yes 
OpenPro ERP Yes 
Salesforce No 
Trello No 
VinSolutions Connect CRM No 
Zoho CRM No 

Pricing Details

$19.90 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Atcom

Founded

2006

Country

Canada

Website

atcomsystems.ca/cloud-phones/

Vendor Details

Company Name

FaxBack

Country

United States

Website

faxback.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Product Features

Fax Server

Archiving & Retention No 
Automated Routing No 
Delivery Management No 
Email to Fax No 
Fax to Email No 
FoIP No 
Whitelisting / Blacklisting No 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

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