Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In the realm of life sciences manufacturing, prioritizing quality is essential for success. An efficient quality assurance process that enables swift business decisions, maintains regulatory compliance, and guarantees top-notch product quality necessitates a strong system. Assure-IQ is specifically built to meet these demands. When paired with Caliber's Document Management and Training and Learning Management systems, companies can experience an unparalleled quality management journey with Assure-IQ. This solution is crafted to optimize the entire quality assurance framework. With over 30 customizable modules available, you can tailor a platform that meets your specific needs. Additionally, quality processes, document management, and training management can be seamlessly integrated to oversee the entire product lifecycle. The solutions offered, whether on-cloud or on-premise, are developed using cutting-edge technology to adapt to the evolving requirements of the industry. A versatile Quality Management System (QMS) that integrates smoothly with your organization’s existing systems empowers you to establish your own standards for quality excellence. Embracing such a robust system can significantly enhance your operational efficiency and product reliability.
Description
Playvox provides modern businesses and BPOs the most comprehensive, collaborative, and insightful agent optimization suite. It includes Quality Assurance, Performance Management Software, Coaching, Learning, and Agent Motivation Software. Our centralized and automated solutions integrate with your existing platforms, empowering agents, team leaders and QA analysts with the tools and real time intelligence required to improve customer experience and generate revenue within hours.
Playvox believes that great customer experiences begin with people.
API Access
Has API
API Access
Has API
Integrations
5X
CloudTalk
Dataddo
Dialpad Connect
Dialpad Support
EPIQ QMS by Caliber
Freshdesk
Indent
Intercom
LiveChat
Integrations
5X
CloudTalk
Dataddo
Dialpad Connect
Dialpad Support
EPIQ QMS by Caliber
Freshdesk
Indent
Intercom
LiveChat
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Caliber Technologies
Founded
2001
Country
India
Website
caliberuniversal.com/solutions/quality-management-system/
Vendor Details
Company Name
Playvox
Founded
2012
Country
United States
Website
www.playvox.com
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning