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Description
Enhance your workforce engagement and boost contact center efficiency without raising expenses. Aspect Workforce, previously known as Alvaria Workforce & Aspect Workforce Management, equips your organization with essential tools to optimize performance, monitor progress, enhance agent capabilities, and minimize turnover rates. Beginning with our industry-leading workforce optimization features, the WEM Suite incorporates employee-focused elements like gamification to enrich the agent experience. This powerful integration results in a comprehensive workforce engagement solution unmatched in the industry. By utilizing Aspect Workforce, your contact center can leverage technology effectively, accommodating teams whether they are on-site, remote, or working from home. Select the necessary resources from our WEM offerings to foster superior customer interactions, elevate customer satisfaction, and cultivate a more engaged workforce—all while keeping operational costs low. Investing in these solutions sets the stage for long-term success and sustainability in your contact center operations.
Description
Cloud HR is fast and easy to use, and it will transform the way you manage your business resilience and engage all of your employees. Sage People is a cloud-based HR and People system that is suitable for mid-sized businesses. It can be accessed from any device, at any time, on any device. You can leverage powerful automation and analytics to ensure business continuity, improve workforce visibility, boost productivity, and create great experiences for your workforce, no matter where they are. Sage People allows you to connect with your workforce in a fresh way. Sage People's powerful, yet easy-to-use global cloud HRIS system allows you to personalize and personalize the employee self-service portal. It also automates team efficiency and productivity. You can also see your global workforce and gain visibility with Sage People. Your greatest asset is your people. Sage helps multinational, people-focused organizations succeed. No matter how many employees you have in one country or 200 in another, Sage can help you increase engagement and productivity.
API Access
Has API
API Access
Has API
Integrations
Aladtec
Aspect Performance
Aspect Quality
Chatterbox
CloudPay
FlowMate
KashFlow
KeldairHR
Names & Faces
OurPeople
Integrations
Aladtec
Aspect Performance
Aspect Quality
Chatterbox
CloudPay
FlowMate
KashFlow
KeldairHR
Names & Faces
OurPeople
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10.00 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aspect, an Alvaria Brand
Founded
2021
Country
United States
Website
www.aspect.com
Vendor Details
Company Name
Sage
Founded
1981
Country
United Kingdom
Website
sage.com
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management