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Description
Askello serves as a web-based tool designed to assist vacation-rental hosts by providing a guest guide platform. Hosts can input a property listing or its link and utilize AI to generate various sections for a personalized property guide, which they can customize before distributing it to their guests via a link or QR code. For those opting for paid plans, an added feature is a guest-facing assistant that responds to inquiries using details from the guide, along with the ability to pinpoint the specific section from which the information is derived. The vendor outlines a complimentary plan that accommodates one property, allowing access to the assistant for an initial 14-day period. Additionally, the host plan is limited to a single property but offers the option to include the assistant and translations for the guide in five different languages. Meanwhile, the portfolio plan supports up to five properties and enables hosts to replicate a finished guide for another listing. However, it's essential to note that the product specifications clearly indicate that Askello does not offer integrations with property management systems, a booking engine, or tools for upselling services to guests. Ultimately, Askello presents a streamlined method for vacation rental hosts to enhance the guest experience through tailored guides and automated assistance.
Description
After a reservation is confirmed, operational work often splits across chats, email, spreadsheets, and separate tools. Guest details may be incomplete; cleaning or access delayed; a service case left without an owner; evidence and decisions detached from the relevant stay. Oprivia turns that fragmented work into controlled post-booking cases.
The platform keeps each stay, property, assignment, role, status, deadline, evidence, and outcome connected. Guests complete required information and report issues. Hosts manage properties and open items. Operators handle assigned work and add records. Governance roles review exceptions, escalations, approvals, and material decisions. Updates and corrections remain separate events so the sequence stays traceable.
Four modules cover guest registration; identity and required-data verification; guest cases; and service or partner work orders. Work can move from intake and assignment through execution, review, correction, approval, and documented closure. Sensitive decisions remain with authorized people.
Oprivia offers three levels of responsibility. Self-Managed Operations is for customers coordinating their own teams and providers. Supported Operations adds agreed case coordination, deadline monitoring, and escalation support. Portfolio Management adds cross-property coordination, governance, and reporting for multi-unit operations.
Oprivia can begin as a standalone platform with one defined workflow; no integration is required to start. Interfaces, migrations, and additional services are assessed separately. The operating layer can then extend across properties, teams, and locations while reservations, distribution, rates, and payments remain in specialist systems.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free, then €9.90/month
Free Trial
Yes
Free Version
Yes
Pricing Details
based on offer
Custom pricing based on the agreed operating model, modules, properties, workflows, roles and support scope. Each written proposal defines the included services, one-time setup and any recurring fees. Training, integrations, data migration and third-party services are priced separately where applicable. Oprivia does not charge a share of booking revenue. Guest access is included.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Askello
Website
getaskello.com/
Vendor Details
Company Name
Brander Consulting
Founded
2026
Country
Switzerland
Website
oprivia.ch/en
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
Yes
Reservations Management
No
Vendor Management
Yes
Work Order Management
Yes
