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Description
AskSiya Inc., located in Toronto, is the innovative company behind Siya, an AI-driven phone receptionist specifically designed for small enterprises. Siya efficiently handles incoming calls immediately, around the clock, facilitating tasks such as taking food orders for eateries and booking rooms for hotels and motels, while providing businesses with a comprehensive dashboard that includes call transcripts, live order tickets, and confirmation emails.
The inception of the company stemmed from a keen observation: during peak dinner hours at a local pizzeria, employees were so busy that they couldn't answer incoming calls, resulting in customers choosing to place orders elsewhere. While large corporations utilize call centers to manage such situations, smaller businesses often resort to voicemail, which is less effective. AskSiya was created to bridge this gap, driven by the conviction that no small business should ever miss out on potential customers due to unanswered calls.
Siya's capabilities extend beyond basic call handling, as it supports over 100 languages with the ability to switch mid-conversation, filters out robocalls, and can transfer calls to staff members when necessary, all while keeping track of real-time room availability for accommodation providers. Additionally, the setup process is incredibly user-friendly, taking less than 15 minutes for businesses to get started with the service.
Description
Fonio serves as an AI-driven phone assistant that operates continuously, managing calls and conversations with a level of human-like responsiveness. It is capable of receiving incoming calls, interpreting the requests of each caller, addressing frequently asked questions, gathering organized information, escalating urgent matters or specialized questions, arranging appointments, and providing transcripts or callback notes when staff members are unavailable. Businesses have the flexibility to customize the assistant's voice, language preferences, greeting message, in-call actions, escalation procedures, and post-call processes without needing to write any code. Additionally, Fonio efficiently manages multiple calls simultaneously, which helps teams minimize missed calls and reduce wait times during peak hours. Its multilingual capabilities encompass over 35 languages, enabling it to automatically identify the language spoken by the caller, respond suitably, and even switch languages mid-conversation if necessary. The assistant seamlessly integrates with various calendar tools, customer relationship management systems, databases, and internal platforms via native integrations and APIs, facilitating tasks such as checking availability, retrieving data, and logging information. With Fonio's advanced features, businesses can enhance their communication efficiency and improve overall customer satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Cal.com
Calendly
HubSpot CRM
Mailchimp
Make
Notion
Salesforce
Slack
Trello
WhatsApp
Integrations
Cal.com
Calendly
HubSpot CRM
Mailchimp
Make
Notion
Salesforce
Slack
Trello
WhatsApp
Pricing Details
$29/month
Free Trial
Free Version
Pricing Details
€99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AskSiya Inc.
Founded
2018
Country
Canada
Website
www.asksiya.com
Vendor Details
Company Name
fonio
Founded
2024
Country
Austria
Website
www.fonio.ai/