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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AskSiya Inc., located in Toronto, is the innovative company behind Siya, an AI-driven phone receptionist specifically designed for small enterprises. Siya efficiently handles incoming calls immediately, around the clock, facilitating tasks such as taking food orders for eateries and booking rooms for hotels and motels, while providing businesses with a comprehensive dashboard that includes call transcripts, live order tickets, and confirmation emails. The inception of the company stemmed from a keen observation: during peak dinner hours at a local pizzeria, employees were so busy that they couldn't answer incoming calls, resulting in customers choosing to place orders elsewhere. While large corporations utilize call centers to manage such situations, smaller businesses often resort to voicemail, which is less effective. AskSiya was created to bridge this gap, driven by the conviction that no small business should ever miss out on potential customers due to unanswered calls. Siya's capabilities extend beyond basic call handling, as it supports over 100 languages with the ability to switch mid-conversation, filters out robocalls, and can transfer calls to staff members when necessary, all while keeping track of real-time room availability for accommodation providers. Additionally, the setup process is incredibly user-friendly, taking less than 15 minutes for businesses to get started with the service.

Description

Fonio serves as an AI-driven phone assistant that operates continuously, managing calls and conversations with a level of human-like responsiveness. It is capable of receiving incoming calls, interpreting the requests of each caller, addressing frequently asked questions, gathering organized information, escalating urgent matters or specialized questions, arranging appointments, and providing transcripts or callback notes when staff members are unavailable. Businesses have the flexibility to customize the assistant's voice, language preferences, greeting message, in-call actions, escalation procedures, and post-call processes without needing to write any code. Additionally, Fonio efficiently manages multiple calls simultaneously, which helps teams minimize missed calls and reduce wait times during peak hours. Its multilingual capabilities encompass over 35 languages, enabling it to automatically identify the language spoken by the caller, respond suitably, and even switch languages mid-conversation if necessary. The assistant seamlessly integrates with various calendar tools, customer relationship management systems, databases, and internal platforms via native integrations and APIs, facilitating tasks such as checking availability, retrieving data, and logging information. With Fonio's advanced features, businesses can enhance their communication efficiency and improve overall customer satisfaction.

API Access

Has API

API Access

Has API

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Integrations

Cal.com
Calendly
HubSpot CRM
Mailchimp
Make
Notion
Salesforce
Slack
Trello
WhatsApp
monday CRM
n8n

Integrations

Cal.com
Calendly
HubSpot CRM
Mailchimp
Make
Notion
Salesforce
Slack
Trello
WhatsApp
monday CRM
n8n

Pricing Details

$29/month
Free Trial
Free Version

Pricing Details

€99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AskSiya Inc.

Founded

2018

Country

Canada

Website

www.asksiya.com

Vendor Details

Company Name

fonio

Founded

2024

Country

Austria

Website

www.fonio.ai/

Product Features

Alternatives

Alternatives