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Description
AskSiya Inc., located in Toronto, is the innovative company behind Siya, an AI-driven phone receptionist specifically designed for small enterprises. Siya efficiently handles incoming calls immediately, around the clock, facilitating tasks such as taking food orders for eateries and booking rooms for hotels and motels, while providing businesses with a comprehensive dashboard that includes call transcripts, live order tickets, and confirmation emails.
The inception of the company stemmed from a keen observation: during peak dinner hours at a local pizzeria, employees were so busy that they couldn't answer incoming calls, resulting in customers choosing to place orders elsewhere. While large corporations utilize call centers to manage such situations, smaller businesses often resort to voicemail, which is less effective. AskSiya was created to bridge this gap, driven by the conviction that no small business should ever miss out on potential customers due to unanswered calls.
Siya's capabilities extend beyond basic call handling, as it supports over 100 languages with the ability to switch mid-conversation, filters out robocalls, and can transfer calls to staff members when necessary, all while keeping track of real-time room availability for accommodation providers. Additionally, the setup process is incredibly user-friendly, taking less than 15 minutes for businesses to get started with the service.
Description
Online shopping experiences often reach their highest volume late at night, and plumbing issues can arise at any moment. Enhance your customer service by providing round-the-clock automated responses to incoming calls. Your customers deserve immediate assistance, allowing them to find solutions and schedule appointments whenever necessary. By focusing on your business’s core strengths, you can leverage that focus for growth. IsOn24 acts as your efficient assistant, ensuring that your customers receive timely responses because even the most powerful heroes need reliable support. It efficiently manages incoming calls, placing them in a queue according to the order they were received. During the wait, callers are entertained with your custom messages and music. You have the flexibility to respond to calls from virtually anywhere, using any phone, or simply by accessing the IsOn24 app on your tablet or computer to manage waiting calls. This seamless integration not only improves customer satisfaction but also allows you to maintain a strong connection with your clients at all hours.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Axis LMS
Google Calendar
Jobber
Microsoft Outlook
Zapier
Pricing Details
$29/month
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AskSiya Inc.
Founded
2018
Country
Canada
Website
www.asksiya.com
Vendor Details
Company Name
IsOn24
Founded
2014
Country
United States
Website
www.ison24.com