Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AskSiya Inc., located in Toronto, is the innovative company behind Siya, an AI-driven phone receptionist specifically designed for small enterprises. Siya efficiently handles incoming calls immediately, around the clock, facilitating tasks such as taking food orders for eateries and booking rooms for hotels and motels, while providing businesses with a comprehensive dashboard that includes call transcripts, live order tickets, and confirmation emails.
The inception of the company stemmed from a keen observation: during peak dinner hours at a local pizzeria, employees were so busy that they couldn't answer incoming calls, resulting in customers choosing to place orders elsewhere. While large corporations utilize call centers to manage such situations, smaller businesses often resort to voicemail, which is less effective. AskSiya was created to bridge this gap, driven by the conviction that no small business should ever miss out on potential customers due to unanswered calls.
Siya's capabilities extend beyond basic call handling, as it supports over 100 languages with the ability to switch mid-conversation, filters out robocalls, and can transfer calls to staff members when necessary, all while keeping track of real-time room availability for accommodation providers. Additionally, the setup process is incredibly user-friendly, taking less than 15 minutes for businesses to get started with the service.
Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Calendly
No
Cliniko
No
Fergus
No
Google Calendar
No
HubSpot CRM
No
Microsoft 365
No
ServiceM8
No
Integrations
Calendly
Yes
Cliniko
Yes
Fergus
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
ServiceM8
Yes
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AskSiya Inc.
Founded
2018
Country
Canada
Website
www.asksiya.com
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz