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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ensure your workforce has round-the-clock access to a user-friendly intelligent agent that provides prompt answers to common workplace inquiries. Employees can quickly and effortlessly utilize the assistant through familiar tools, streamlining access to information on topics like benefits, contact details, and healthcare. By automatically addressing frequent employee requests, you can enhance helpdesk efficiency and strategically reallocate HR team members to prioritize employee engagement. Additionally, monitor engagement metrics to gain a clearer understanding of how employee needs evolve over time. AskHR operates entirely in the cloud, ensuring availability every hour of every day throughout the year, with no installation or upgrades required on your part—we handle all of that for you. Our software is hosted on servers that are end-to-end encrypted, ensuring compliance with ISO 27001 security standards. As the AI continuously learns from user interactions, it becomes increasingly adept at meeting your employees' needs. Consequently, this innovation not only helps conserve time and resources but also significantly reduces the support burden on your team, allowing support personnel to focus on more critical tasks. Ultimately, this leads to a more efficient workplace and improved employee satisfaction.

Description

Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

APIANT
ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Campaign Monitor
Constant Contact
Cyfe
Facebook
HelpOnClick Live Chat
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Insightly
Mailchimp
Robly
SyncSmart
Wufoo
X (Twitter)
Zapier

Integrations

APIANT
ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Campaign Monitor
Constant Contact
Cyfe
Facebook
HelpOnClick Live Chat
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Insightly
Mailchimp
Robly
SyncSmart
Wufoo
X (Twitter)
Zapier

Pricing Details

$1.25 per month
Free Trial
Free Version

Pricing Details

$29 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AskHR

Country

United States

Website

www.askhr.com

Vendor Details

Company Name

Metadot

Founded

2006

Country

United States

Website

www.mojohelpdesk.com

Product Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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