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ease
features
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support

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Description

Ascent360 serves as a robust customer database platform that efficiently merges various data sources, offering a thorough 360-degree perspective of your clientele, which empowers you to design and implement precision-targeted marketing initiatives. Featuring a user-friendly drag-and-drop segmentation tool, our platform enables marketers to swiftly create lists and launch campaigns within just minutes. The software effortlessly connects with your existing systems, consolidating your data into a unified cloud-based customer database. Through customer analytics and predictive modeling techniques, including RFM, lifetime value, and customer-to-prospect ratios, valuable insights are generated to inform your marketing decisions. Additionally, our customer segmentation capabilities, alongside third-party integrations, simplify the process of crafting and executing omni-channel campaigns, ensuring effective communication with both customers and prospects alike. This holistic approach not only enhances marketing efficiency but also drives better engagement and results.

Description

Envision a customer data platform tailored specifically for your needs, seamlessly adapting to your marketing, sales, and post-sales initiatives with trustworthy, compliant, and real-time information. This comprehensive 360° perspective of your customer enables you to swiftly access their entire history, including profile details, contact information, interaction records, purchase behavior, and any subscribed promotions. With a single interface, visualize all interactions your customer has had with your brand to enhance and strengthen your customer relationships. To achieve this holistic customer view, we aggregate all your customer data into a unified repository, no matter the variety or amount of your data sources. We ensure that all your information—such as names, addresses, phone numbers, emails, loyalty program details, primary store, and product purchases—is accurately reconciled, leveraging our three decades of expertise in data management. Effortlessly send emails, SMS messages, and promotional offers, and utilize our query tool to define your target audiences, enabling you to deliver precise messaging regardless of your data size. By consolidating and enhancing your customer interactions, we empower you to create more meaningful engagements and drive better results.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Retail Pro

Integrations

Retail Pro

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ascent360

Founded

2013

Country

United States

Website

ascent360.com

Vendor Details

Company Name

Black Tiger

Country

France

Website

blacktiger.tech/en/customer-master-data-management/

Product Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Alternatives

Alternatives

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Segment Reviews

Segment

Twilio
Segment Reviews

Segment

Twilio