Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SmartTouch ECM™ allows for seamless connection, capturing, distribution, archiving, and management of extensive volumes of documents, reports, and images throughout the organization. With unlimited indexing options, users are empowered to conduct searches more efficiently, enabling quick and straightforward access to the information they need. Each individual has the capability to arrange their data and retrieve information with just a keystroke, making the process user-friendly. This solution significantly reduces or even eliminates the need for paper printing, copying, handling, storage, and distribution. It also safeguards against unauthorized access or distribution of confidential documents. Users can link to and access nearly any file directly from their ERP system, ensuring swift retrieval of information from platforms like Workday or via web browsers. Compliance with auditing standards and legal regulations is maintained while archiving employee documents, which is crucial for organizational integrity. The deployment process is streamlined with browser-based viewing, ensuring that nothing is downloaded onto the user’s device. Additionally, retention processes can be automated in accordance with corporate policies, procedures, and legal obligations, enhancing overall efficiency and governance. This comprehensive solution not only simplifies document management but also reinforces data security and compliance throughout the enterprise.
Description
CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.
API Access
Has API
API Access
Has API
Integrations
Alfresco Digital Business Platform
Docker
DocuShare
IBM Cloud
Kubernetes
Microsoft 365
Rocket EOS 360
Integrations
Alfresco Digital Business Platform
Docker
DocuShare
IBM Cloud
Kubernetes
Microsoft 365
Rocket EOS 360
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ascend Software
Founded
1997
Country
United States
Website
www.ascendsoftware.com/enterprise-content-management-software
Vendor Details
Company Name
Crawford Technologies
Founded
1995
Country
Canada
Website
www.crawfordtech.com
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content