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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Asakta offers a robust Smart Meter Implementation Suite that encompasses the entire lifecycle of advanced metering systems. Their software suite features a Meter Data Management System (MDMS) for efficient large-scale meter data collection and management, along with a Head-End System (HES) that facilitates direct communication with smart meters. Additionally, it includes a consumer portal and a suite of mobile applications designed for seamless installation and commissioning processes. Ground-force management modules are incorporated for comprehensive survey, installation, and workforce tracking, while GIS-based asset management tools aid in mapping and monitoring the necessary infrastructure. The system also provides dashboards and ticketing tools aimed at resolving faults and service issues effectively. This end-to-end solution enables utilities and infrastructure service providers to manage the smart-meter rollout comprehensively, from initial surveys and consumer indexing to fieldwork and data collection, ensuring that they have complete visibility and control over their smart-meter networks. Ultimately, Asakta's software suite not only enhances operational efficiency but also improves service delivery for consumers.

Description

EDAMS Billing & CRM is an integrated commercial web-based management solution tailored to meet the distinct needs of Utility Services Providers and Municipalities. This system encompasses all aspects of revenue management and the customer relationship lifecycle, featuring tools for online inquiries, meter readings, route management for meter reading, debt oversight, revenue collection, direct sales, and the management of meters and connections, along with billing and comprehensive management reporting. The EDAMS – Enquiries module allows users to swiftly access all pertinent information regarding a customer, including personal data, associated properties, installed connections and meters, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing, debt management records, and customer application history. Moreover, EDAMS CRM serves as an all-encompassing customer service platform that effectively manages every application and activity related to customer interactions, ensuring a seamless experience for both service providers and customers alike. This holistic approach enhances operational efficiency and fosters better engagement with users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Asakta

Founded

2022

Country

United States

Website

asakta.com

Vendor Details

Company Name

Hydro-Comp Enterprises

Founded

1986

Country

Cyprus

Website

edams.com/products/billing-customer-services/

Product Features

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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