Compare Arvig vs. ecQX

Hosted PBX provides the essential features and adaptability you desire in a telephone system, all without the burden of its management. Utilizing Voice over IP technology, it delivers voice and data communications through a robust digital signal. The necessity for extensive equipment purchases is minimal, resulting in a reduced initial financial commitment. This translates to low upfront expenses for your business. We take care of adding new lines, updating software, and maintaining hardware, allowing you to focus on your core operations. Your phone system data is securely backed up in the cloud and can be accessed whenever necessary. Users have the capability to manage, customize, and control phone features through any web browser, ensuring convenience. Even in the event of a power outage or disaster, your operations remain unaffected. With off-site data storage, calls can be seamlessly routed to any phone, guaranteeing continuity. Our services are reliable, resulting in decreased downtime for your business. We consistently monitor our network and have implemented built-in redundancy to provide the highest possible uptime. Additionally, we will assist you in integrating devices into your network, managing the connections, and supplying the necessary routers to enhance your communication system. Overall, our comprehensive approach ensures that your telecommunication needs are met with efficiency and reliability.

ecQX is Epygi's innovative cloud PBX solution, which can be deployed on either our servers or yours. The ecMON platform serves as a monitoring tool suitable for both cloud and on-premise environments, making it ideal for overseeing multiple installations seamlessly. Additionally, eQall acts as Epygi's Softphone, providing users the option to either replace traditional handsets or enhance existing systems. The user interface designed by Epygi is not only robust but also user-friendly, facilitating ease of use for all individuals. Comprehensive documentation and a variety of training videos are readily available to assist both users and administrators in becoming proficient with the system. The monitoring capabilities extend to both cloud and on-premise PBX configurations, allowing for the setup of alarms related to over 70 events within the QX or ecQX systems, including alerts for poor call quality. Users can save, restore, upload, and download QX configurations from both QX systems to the cloud and personal computers, ensuring flexibility in management. Maintenance of software versions on QX systems is also supported, along with the ability to confirm system activity, monitor uptime, and check registered endpoints. Moreover, graphical representations of CPU usage and concurrent call statistics help in analyzing system performance, while remote access to the GUI of the QX devices and their registered endpoints enhances operational efficiency. Ultimately, Epygi's solutions are designed to streamline communication and improve overall user experience while providing comprehensive oversight and control.