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Description

Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch. Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients

Description

EliseAI is an AI-powered automation platform for housing and healthcare providers that helps organizations manage communications, scheduling, follow-ups, and other operational workflows. The platform is designed to automate repetitive processes while allowing employees to spend more time on strategic and higher-impact work. EliseAI communicates across SMS, email, web chat, and voice, providing organizations with a centralized AI assistant for customer and patient interactions. VoiceAI can handle inbound and outbound calls around the clock with zero hold time, and the platform supports voice interactions in seven languages and written responses in 51 languages. For property management organizations, EliseAI provides tools covering prospect management, leasing, AI-guided tours, resident services, move-ins, maintenance, renewals, delinquency, lease audits, and fee transparency. Its housing solutions support conventional multifamily properties, student housing, affordable housing, and single-family rentals as well as owners, operators, and fee managers. Healthcare organizations can use EliseAI for patient communications, VoiceAI, online scheduling, and operational workflows across multiple medical specialties. The platform provides personalized interactions intended to address the needs of individual renters or patients while maintaining automation at scale. EliseAI also offers EliseCRM, integrations, centralized operational tools, and supporting services for organizations looking to consolidate AI-assisted communications and workflows.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
EpicCare EMR Yes 
Greenway Health Yes 
MEDITECH Expanse Yes 
ModMed Yes 
NextGen Healthcare EHR Yes 
Oracle Health Ambulatory EHR Yes 
Oracle Health EHR Yes 
Rent Manager No 
Veradigm EHR Yes 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

AdvancedMD No 
EpicCare EMR No 
Greenway Health No 
MEDITECH Expanse No 
ModMed No 
NextGen Healthcare EHR No 
Oracle Health Ambulatory EHR No 
Oracle Health EHR No 
Rent Manager Yes 
Veradigm EHR No 
athenaOne No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Artera

Founded

2015

Country

United States

Website

artera.io

Vendor Details

Company Name

EliseAI

Founded

2017

Country

United States

Website

www.eliseai.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management No 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments No 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal Yes 
Personal Health Record No 
Progress Tracking No 
Self Management Yes 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Real Estate CRM

Campaign Management No 
Client / Property Matching No 
Contact Management No 
Dashboard No 
Email Marketing No 
Interaction Tracking No 
Lead Management No 
Property Alerts No 
Referral Tracking No 
Segmentation No 

Real Estate Property Management

Billing & Invoicing No 
Commercial Properties No 
Contact Management No 
Credit Check No 
Expense Management No 
Insurance Management No 
Landlord Database No 
Late Fee Calculation No 
Lease Management No 
Maintenance Management No 
Owner Portal No 
Payment Processing No 
Portfolio Management No 
Rent Tracking No 
Residential Properties No 
Tax Management No 
Tenant Database No 
Tenant Portal No 
Vacancy Tracking No 
Website Management No 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

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