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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Art2link ESB represents the next step in the advancement of enterprise integration. This innovative, Azure-native Enterprise Service Bus (ESB) operates without the need for traditional building or deployment processes, making it user-friendly compared to older systems like BizTalk. Users can take advantage of its intuitive drag-and-drop visual designer and support for a variety of standard protocols, including AS2, SFTP, REST, SOAP, HL7, and X12. Furthermore, it incorporates AI technology to facilitate root-cause analysis and error correction, streamlining operational efficiency and reducing the time spent troubleshooting issues. This modern approach to integration significantly enhances productivity and simplifies the integration landscape for businesses.

Description

InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

ConnectWise PSA

Integrations

ConnectWise PSA

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$110 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cerebrum City

Founded

2007

Website

www.cerebrumcity.com

Vendor Details

Company Name

Collabrance

Founded

2009

Country

United States

Website

www.collabrance.com/what-we-do/resources/integreat

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

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