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Description

Arria NLG Studio is an innovative AI solution crafted by Arria NLG, designed to cater to both large enterprises and small to medium-sized businesses. This powerful platform enables organizations to mimic the human ability to analyze and articulate data insights in a manner that is easily comprehensible. The software is adept at producing insights in various forms, such as financial analysis, trend identification, problem-solving, and forecasting future events. Leveraging Arria's proprietary natural language generation technology, the company has developed several SaaS solutions that deliver industry-specific reports filled with pertinent information in mere seconds. This represents a significant advancement in the realm of business intelligence and data reporting. Additionally, Arria NLG Studio provides API accessibility, ensuring seamless integration with a wide range of software platforms, making it a versatile tool for any organization looking to enhance its data communication capabilities.

Description

Botmind is a software-as-a-service platform designed to enhance customer experience by automating responses to common inquiries using a blend of artificial intelligence and human support within the same communication channel. By facilitating order tracking and appointment scheduling, Botmind strengthens customer relationships and seamlessly integrates with existing tools such as Zendesk, Front, and Intercom. This innovative solution aims to optimize your return on investment in several ways: by boosting customer satisfaction through quicker and more accurate responses, enhancing employee experience by alleviating their workload from trivial issues, and significantly lowering customer support costs by 50% to 90%. Among the many benefits offered by Botmind are a library of 90 pre-recorded responses, the ability to provide answers to customers in under one second, and the impressive reduction of support costs by up to 90%. Overall, Botmind stands out as a valuable tool for companies looking to improve efficiency and satisfaction across both customer and employee experiences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshchat
Intercom
Magento
Microsoft Power BI
Microsoft Teams
PrestaShop
Qlik Sense
RingCentral RingCX
Salesforce
Shopify
Slack
Spotfire
Strategy ONE
Tableau
UiPath
Zendesk Chat

Integrations

Freshchat
Intercom
Magento
Microsoft Power BI
Microsoft Teams
PrestaShop
Qlik Sense
RingCentral RingCX
Salesforce
Shopify
Slack
Spotfire
Strategy ONE
Tableau
UiPath
Zendesk Chat

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Arria NLG

Founded

2009

Country

United States, United Kingdom, Canada & Australia

Website

www.arria.com

Vendor Details

Company Name

Botmind

Founded

2018

Country

France

Website

www.botmind.io/en/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Financial Reporting

"What If" Scenarios
Audit Trail
Balance Sheet
Cash Management
Consolidation / Roll-Up
Forecasting
General Ledger
Income Statements
Multi-Company
Multi-Department / Project
Profit / Loss Statement

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Generation

Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Generation

Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

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