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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Arkis is a cloud-based suite aimed at enhancing agent performance in contact centers by emphasizing behaviors that yield improved outcomes. Its features encompass Dashboard Reporting, Learning Management, One-on-One coaching, and Knowledge Management tools. This platform helps to shorten the time required for agents to become proficient while also boosting retention rates, as well as measuring agents' KPI performance across various systems. Additionally, it ensures that compliance training is delivered efficiently and that agents have quick access to knowledge articles during calls. The management of one-on-one coaching sessions is streamlined, thanks to Arkis Coaching Management, which is specifically created to initiate, schedule, and oversee this crucial process. Users can either utilize our best-practice templates or design their own to ensure a consistent and high-quality coaching experience, ultimately fostering a culture of continuous improvement within the team. By integrating these features, Arkis positions contact centers to achieve optimal agent performance.

Description

Sales Impact Academy (SIA) stands out as a premier learning platform tailored for B2B sales teams, offering live online courses designed to enhance go-to-market strategies. Their objective is to empower countless professionals in revenue-generating positions to thrive and find fulfillment in their careers. SIA's extensive curriculum addresses vital competencies including cold calling, email outreach, negotiation strategies, handling objections, and social media selling. With a roster of over 100 seasoned coaches from leading B2B organizations, the platform provides customized, one-on-one coaching and constructive feedback to each participant. SIA employs evidence-based teaching methods that incorporate dynamic role-playing exercises and reinforcement strategies to foster enduring changes in behavior. The effectiveness of SIA’s programs is reflected in client outcomes, with reported gains of 25% in scheduled meetings and an 11% decrease in the length of sales cycles. By integrating live classes, engaging drills, and instantaneous feedback, SIA equips sales teams with the essential skills required for enhanced productivity, reliability, and sustained growth in their performance. This holistic approach ensures that participants not only learn but also apply their skills effectively in real-world scenarios.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Arkis

Website

www.arkis.io

Vendor Details

Company Name

Sales Impact Academy

Founded

2019

Country

United States

Website

www.salesimpact.io

Product Features

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Product Features

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Training

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

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