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Description

Arkis is a cloud-based suite aimed at enhancing agent performance in contact centers by emphasizing behaviors that yield improved outcomes. Its features encompass Dashboard Reporting, Learning Management, One-on-One coaching, and Knowledge Management tools. This platform helps to shorten the time required for agents to become proficient while also boosting retention rates, as well as measuring agents' KPI performance across various systems. Additionally, it ensures that compliance training is delivered efficiently and that agents have quick access to knowledge articles during calls. The management of one-on-one coaching sessions is streamlined, thanks to Arkis Coaching Management, which is specifically created to initiate, schedule, and oversee this crucial process. Users can either utilize our best-practice templates or design their own to ensure a consistent and high-quality coaching experience, ultimately fostering a culture of continuous improvement within the team. By integrating these features, Arkis positions contact centers to achieve optimal agent performance.

Description

Experience learning redefined with Edurigo—an AI-powered, game-based platform crafted for dynamic micro-learning experiences tailored for sales-enablement, corporate, and academic realms. Immerse yourself in interactive content creation and delivery, driven by personalized learning journeys. With game-based mechanics igniting passion for knowledge and micro-learning facilitating swift comprehension, Edurigo enables seamless content curation, performance analysis, and skill mastery across organizational tiers. Tailored for corporate entities, academic institutions, individual educators, and NGOs alike, Edurigo serves as the catalyst for: - Sales Enablement - Onboarding - Orientation - Induction - Product Training - Continuous Learning - Leadership Coaching - Frontline Staff Training - One-on-One Coaching - Customer Service Training - Certifications - Partner Enablement - Managerial Training - Compliance Training Our commitment is to transform learning into an experiential, efficient, and impactful journey. Edurigo equips learners with digital prowess, offering a flexible platform to redefine the future of education.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Darwinbox
HROne
Opportune HRMS
PeopleStrong
Udemy

Integrations

Darwinbox
HROne
Opportune HRMS
PeopleStrong
Udemy

Pricing Details

$5 per user per month
Free Trial
Free Version

Pricing Details

$1 per user/per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Arkis

Website

www.arkis.io

Vendor Details

Company Name

Edurigo Technologies

Founded

2020

Country

India

Website

edurigo.com

Product Features

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Product Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Learning Experience Platforms

Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

Microlearning

Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Evaluation Management
Gamification
Leaderboards
Progress Tracking
Quizzes
Rewards Management

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