Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Arkis is a cloud-based suite aimed at enhancing agent performance in contact centers by emphasizing behaviors that yield improved outcomes. Its features encompass Dashboard Reporting, Learning Management, One-on-One coaching, and Knowledge Management tools. This platform helps to shorten the time required for agents to become proficient while also boosting retention rates, as well as measuring agents' KPI performance across various systems. Additionally, it ensures that compliance training is delivered efficiently and that agents have quick access to knowledge articles during calls. The management of one-on-one coaching sessions is streamlined, thanks to Arkis Coaching Management, which is specifically created to initiate, schedule, and oversee this crucial process. Users can either utilize our best-practice templates or design their own to ensure a consistent and high-quality coaching experience, ultimately fostering a culture of continuous improvement within the team. By integrating these features, Arkis positions contact centers to achieve optimal agent performance.
Description
Experience learning redefined with Edurigo—an AI-powered, game-based platform crafted for dynamic micro-learning experiences tailored for sales-enablement, corporate, and academic realms.
Immerse yourself in interactive content creation and delivery, driven by personalized learning journeys.
With game-based mechanics igniting passion for knowledge and micro-learning facilitating swift comprehension, Edurigo enables seamless content curation, performance analysis, and skill mastery across organizational tiers.
Tailored for corporate entities, academic institutions, individual educators, and NGOs alike, Edurigo serves as the catalyst for:
- Sales Enablement
- Onboarding
- Orientation
- Induction
- Product Training
- Continuous Learning
- Leadership Coaching
- Frontline Staff Training
- One-on-One Coaching
- Customer Service Training
- Certifications
- Partner Enablement
- Managerial Training
- Compliance Training
Our commitment is to transform learning into an experiential, efficient, and impactful journey. Edurigo equips learners with digital prowess, offering a flexible platform to redefine the future of education.
API Access
Has API
API Access
Has API
Integrations
Darwinbox
HROne
Opportune HRMS
PeopleStrong
Udemy
Pricing Details
$5 per user per month
Free Trial
Free Version
Pricing Details
$1 per user/per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arkis
Website
www.arkis.io
Vendor Details
Company Name
Edurigo Technologies
Founded
2020
Country
India
Website
edurigo.com
Product Features
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Product Features
Gamification
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management
Learning Experience Platforms
Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Microlearning
Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Evaluation Management
Gamification
Leaderboards
Progress Tracking
Quizzes
Rewards Management