Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your productivity in Case Management with ArkCase, the FedRAMP-approved platform designed to allow you to tailor and automate every aspect of case management processes—ensuring timely responses consistently. Say goodbye to misplaced correspondence, missing documents, overlooked deadlines, and unnecessary stress. ArkCase serves as a versatile Case Management solution that can be deployed as a complete on-premise system, a hybrid model, or a cloud-based option. This adaptability allows you to elevate any proprietary system to new heights of efficiency or completely modernize your technology infrastructure. With ArkCase, agencies can achieve comprehensive processing in record time, supported by our queue-based workflow developed specifically for FOIA users. From the initial Intake to the final Release, ArkCase enhances and automates a variety of tasks, fostering improved efficiency and teamwork. Features include bulk redaction, de-duplication, automated transcription of audio and video content, progressive disclosure, and machine-assisted identification, among others, making it a comprehensive tool for modern case management. You can trust ArkCase to transform your case management experience into one that is both streamlined and effective.
Description
CivicRecordsOnline is a software solution designed for managing public records requests specifically for city clerks and records professionals. All requests are centralized, detailing who made the request, what information is necessary, the due date according to state regulations, what has been dispatched, and a thorough audit trail. Each subscription tier includes redaction capabilities. The Instant Privacy Scan feature identifies sensitive information such as names, addresses, phone numbers, Social Security numbers, and license numbers, offering them as draft redactions for user review. With the Find & Fix Everywhere tool, users can eliminate a specified name or phrase across all pages simultaneously. The Permanent Safety Lock feature ensures redactions are permanently embedded in a flattened release document, preventing any reversal. Additionally, the Smart Medical Catching function highlights health-related information and identifies minors' names. Redaction employs deterministic pattern matching, ensuring consistent output for the same input repeatedly. The software is compliant with public records laws across all 50 states, incorporating deadline regulations and business day calculations. Pricing options range from $99 to $499 per month, with no contracts or implementation fees required. Additionally, government agencies can take advantage of a 14-day free trial period to explore its features. This comprehensive approach makes CivicRecordsOnline a vital tool for managing public record requests efficiently.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AWS Marketplace
Rocket TMON One
Pricing Details
$60 per user per month
Free Trial
Free Version
Pricing Details
$99/month per agency
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ArkCase
Country
United States
Website
www.arkcase.com
Vendor Details
Company Name
Paldam LLC
Founded
2026
Country
United States
Website
www.civicrecordsonline.com
Product Features
Legal Case Management
Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting