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ease
features
design
support

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Description

Ariane's solutions cater to a wide range of accommodations, from small inns to luxurious five-star hotels, ensuring that check-in processes are secure, straightforward, and efficient for all types of establishments, whether they focus on business or leisure, including boutique hotels and hostels. Our offerings are highly customizable, allowing them to seamlessly align with your hotel's unique style and requirements. Designed to withstand even the toughest outdoor conditions, our kiosk solutions enhance the self-service experience, integrating smoothly into your hotel’s reception area. By utilizing web-based check-in and check-out, guests can complete their transactions swiftly and effortlessly in just a few steps, and when paired with one of our kiosks, they can receive their room key in as little as 20 seconds. Ariane Systems prioritizes contactless interactions, enabling guests to bypass the front desk entirely by using their personal devices for check-in and key collection, which significantly minimizes unnecessary face-to-face contact between staff and visitors. In today’s fast-paced environment, guests increasingly demand a quick and hassle-free check-in and check-out experience that meets their expectations for convenience. This innovative approach not only enhances guest satisfaction but also streamlines hotel operations, creating a more efficient workflow for staff.

Description

Guestara is an innovative platform that leverages AI technology to enhance guest management for hotels, resorts, hostels, short-term rentals, and expanding hotel chains by digitizing and optimizing the entire guest experience, from the initial booking to the period following their stay. Instead of replacing a property's existing management system, it integrates seamlessly, providing a contemporary interface that complements the tools hotels already utilize. Key functionalities of Guestara include rapid, contactless check-in through AI-driven ID scanning in approximately 30 seconds, alongside user-friendly registration options via self-service kiosks and tablets; a fully operational AI chatbot that is available around the clock and tailored to the specific data of each property; and a consolidated inbox that merges communications from WhatsApp, email, SMS, and social media into a single, accessible view. Additionally, the platform features AI-enhanced upselling opportunities, in-room dining and food & beverage ordering, integrated payment solutions, automated collection of guest reviews, tracking of guest sentiments, keyless entry compatible with over 50 smart lock brands, and a personalized guest application hosted on the hotel's own website, ensuring a cohesive and modern guest experience. This comprehensive approach not only streamlines operations but also enriches the overall guest interaction, making it a vital tool for modern hospitality management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Cenium
Cloudbeds
GMS Accounting Software
Hotellinx Cloud
Hotello
Infor CRM
Oracle Commerce
Protel Booking Engine
ResWare
Ulyses Cloud

Integrations

Cenium
Cloudbeds
GMS Accounting Software
Hotellinx Cloud
Hotello
Infor CRM
Oracle Commerce
Protel Booking Engine
ResWare
Ulyses Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ariane

Country

France

Website

www.ariane.com/home

Vendor Details

Company Name

Guestara

Founded

2024

Country

India

Website

www.guestara.com

Product Features

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Alternatives

Alternatives

No Alternatives
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