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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Ariane's solutions cater to a wide range of accommodations, from small inns to luxurious five-star hotels, ensuring that check-in processes are secure, straightforward, and efficient for all types of establishments, whether they focus on business or leisure, including boutique hotels and hostels. Our offerings are highly customizable, allowing them to seamlessly align with your hotel's unique style and requirements. Designed to withstand even the toughest outdoor conditions, our kiosk solutions enhance the self-service experience, integrating smoothly into your hotel’s reception area. By utilizing web-based check-in and check-out, guests can complete their transactions swiftly and effortlessly in just a few steps, and when paired with one of our kiosks, they can receive their room key in as little as 20 seconds. Ariane Systems prioritizes contactless interactions, enabling guests to bypass the front desk entirely by using their personal devices for check-in and key collection, which significantly minimizes unnecessary face-to-face contact between staff and visitors. In today’s fast-paced environment, guests increasingly demand a quick and hassle-free check-in and check-out experience that meets their expectations for convenience. This innovative approach not only enhances guest satisfaction but also streamlines hotel operations, creating a more efficient workflow for staff.

Description

BellDesk AI is an innovative cloud-based platform designed to streamline hotel bell-desk operations and enhance guest services, particularly for managing luggage and service requests. Guests can easily reach out to Sophie, an AI concierge, via voice, text, or the dedicated app; Sophie is equipped to understand voice commands in over 20 languages and facilitate in-app requests in five different languages. All requests are efficiently directed to hotel staff for prompt action. Staff members utilize a mobile interface to log their shifts, review and accept tasks, document luggage intake and storage, and maintain communication with the dispatch team. Furthermore, managers are able to oversee real-time activities, evaluate service-level metrics, assess departmental performance, track guest feedback, and view staff rankings, all while conducting queries for operational data using straightforward language. BellDesk AI integrates seamlessly with Oracle OPERA Cloud to access essential guest details like names, room numbers, and stay durations. Additionally, the platform offers SMS notifications and tailored onboarding processes for hotels and resorts, ensuring a smooth implementation and enhanced guest experiences. By leveraging advanced technology, BellDesk AI not only improves operational efficiency but also elevates the overall guest experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cenium Yes 
GMS Accounting Software Yes 
Hotellinx Cloud Yes 
Hotello Yes 
Infor CRM Yes 
Oracle Commerce Yes 
Protel Booking Engine Yes 
ResWare Yes 
Ulyses Cloud Yes 

Integrations

Cenium No 
GMS Accounting Software No 
Hotellinx Cloud No 
Hotello No 
Infor CRM No 
Oracle Commerce No 
Protel Booking Engine No 
ResWare No 
Ulyses Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ariane

Country

France

Website

www.ariane.com/home

Vendor Details

Company Name

72Knots.AI LLC

Founded

2026

Country

United States

Website

belldeskai.com

Product Features

Product Features

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