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Description
Anticipate the needs of your customers, recommend appropriate products, and create tailored shopping experiences with accuracy. Whether addressing simple FAQs or tackling more intricate queries, you can enhance your store’s customer service quality without delay. We are compatible with all leading CMS and ecommerce platforms. Simply provide Arena Chat with your store's URL, and we will handle everything else. You can customize the AI voice and widget branding to match your store's identity. Enjoy hassle-free data training, maintain data privacy, and engage in meaningful conversations. Communicate with customers in their preferred language for a more inclusive experience. Gain a clearer view of your sales funnel through sophisticated insights. The Smart Suggestions feature simplifies the process for your visitors, offering three AI-generated prompts after each user inquiry to facilitate interaction with Commerce AI. Although Smart Suggestions are currently turned off by default to enhance the feature’s effectiveness, we plan to roll out an option to toggle this feature on or off in the near future. Additionally, by leveraging these tools, you can significantly boost engagement and conversion rates.
Description
Transform your pre-sales customer journey using conversational AI to empower customers in making informed purchasing decisions. Impress your clientele, enhance average order values, and drive sales by offering a personal concierge that addresses their inquiries and meets their needs. Keep visitors engaged on your website by providing them with the information they seek, ensuring a seamless shopping experience through expert assistance. Seamlessly integrate your backend with a variety of systems using pre-built connectors or APIs, creating a cohesive and customized experience. Take personalization to the next level with hyper-personalization strategies that resonate with individual preferences. Break down language barriers by enabling communication in 117 languages, complete with region-specific terminology tailored for diverse audiences. Gain valuable insights into what influences your customers’ buying intentions through comprehensive analytical data. Rest easy knowing that your data is safeguarded by robust security measures. Customize designs, features, and consultations to align perfectly with your brand's specific needs, ensuring a unique and effective customer interaction. By investing in these innovative solutions, you can significantly elevate your customer engagement and satisfaction level.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
GPT-3.5
GPT-4
Shopify
WooCommerce
WordPress
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arena Chat
Website
arenachat.com
Vendor Details
Company Name
Frontnow
Country
Germany
Website
frontnow.com/solutions/advisor
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant