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Description
AreTheyHappy serves as an all-in-one online platform designed to streamline the management of the digital presence for hospitality brands focused on growth.
• Management of Reviews
• Oversight of Social Media
• Collaboration among Teams & automated task updates
• Intelligent survey ticketing
• Automated analytics and reporting
This adaptable AreTheyHappy dashboard utilizes artificial intelligence tailored for the hospitality sector, allowing for the detection of significant patterns in customer feedback, influencer engagement, and detailed sentiment analysis, including tagging of reviews based on categories like food, ambiance, and service.
With a powerful and user-friendly toolkit, your teams can effectively coordinate efforts, whether in the office or at various locations, ensuring a cohesive approach to marketing, operations, and direct customer interactions.
The integrated features of platforms such as Facebook, Instagram, Twitter, TripAdvisor, Google My Business, Yelp, along with offline and face-to-face feedback and surveys, empower your team to enhance efficiency and deliver exceptional customer experiences.
Begin your journey with a complimentary 14-day trial period to explore the benefits firsthand. Additionally, this platform's comprehensive capabilities make it an indispensable asset for modern hospitality management.
Description
Okapi offers an all-in-one experiential marketing software solution that captures every detail of your marketing programs. Specifically designed to simplify data collection and reporting, it enables you to measure your return on investment and effectively manage your face-to-face marketing initiatives using a single, comprehensive tool. This event program management software features real-time data collection and reporting capabilities, allowing for seamless scheduling and oversight of all your marketing efforts. By organizing data for efficient reporting, Okapi empowers you to assess your program's ROI, equipping you with the insights necessary to make informed decisions that enhance future outcomes. You can focus on measuring what truly matters and accurately calculate your experiential ROI. With features that encompass surveys, demographics, and CRM contact information, Okapi facilitates a deeper understanding of your audience and fosters long-term connections. Ultimately, this software not only streamlines your marketing processes but also drives continuous improvement in your strategies.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Messenger
Formitable
Google Business Profile
HubSpot Marketing Hub
Instagram
KantanMT
Mantle Network
Microsoft Excel
Microsoft Outlook
Integrations
Facebook
Facebook Messenger
Formitable
Google Business Profile
HubSpot Marketing Hub
Instagram
KantanMT
Mantle Network
Microsoft Excel
Microsoft Outlook
Pricing Details
€49/location/month
Free Trial
Free Version
Pricing Details
$99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AreTheyHappy
Founded
2017
Country
Belgium
Website
www.aretheyhappy.com/en
Vendor Details
Company Name
okapi
Founded
2017
Country
United States
Website
www.okapihq.com
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Event Marketing
Audience Segmentation
Campaign Management
Email Marketing
Event Calendar
Landing Pages / Web Forms
Location-Based Marketing
Reporting/Analytics
Social Media Promotion
Surveys & Feedback
Website Management
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video