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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AreTheyHappy serves as an all-in-one online platform designed to streamline the management of the digital presence for hospitality brands focused on growth. • Management of Reviews • Oversight of Social Media • Collaboration among Teams & automated task updates • Intelligent survey ticketing • Automated analytics and reporting This adaptable AreTheyHappy dashboard utilizes artificial intelligence tailored for the hospitality sector, allowing for the detection of significant patterns in customer feedback, influencer engagement, and detailed sentiment analysis, including tagging of reviews based on categories like food, ambiance, and service. With a powerful and user-friendly toolkit, your teams can effectively coordinate efforts, whether in the office or at various locations, ensuring a cohesive approach to marketing, operations, and direct customer interactions. The integrated features of platforms such as Facebook, Instagram, Twitter, TripAdvisor, Google My Business, Yelp, along with offline and face-to-face feedback and surveys, empower your team to enhance efficiency and deliver exceptional customer experiences. Begin your journey with a complimentary 14-day trial period to explore the benefits firsthand. Additionally, this platform's comprehensive capabilities make it an indispensable asset for modern hospitality management.

Description

Crafting high-quality brand content for both mobile and desktop platforms has never been easier. With just a few clicks, you can create remarkable experiences such as contests on Facebook and Instagram, photography competitions, interactive Advent Calendars, and engaging games that grab users' attention and draw them into your brand's world. Enhance your data collection efforts by swapping out traditional forms for engaging conversational bots, which can foster a more personal interaction and gather essential insights about your customers, such as their buying intentions, product preferences, and satisfaction levels. By highlighting your products and services, you can guide visitors toward making purchases more effectively. Direct users to the appropriate product pages on your website with strategically placed CTAs on the final screen or integrated within the bot. Additionally, expand your social media community by incorporating CTA buttons linked to platforms like Facebook, Instagram, and Twitter, among others, to encourage engagement and interaction. This multi-faceted approach not only boosts brand visibility but also strengthens customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
X (Twitter)
Facebook Messenger
Formitable
Google Business Profile
Microsoft Outlook
Paragone
Snapchat
Tablemanager
Tripadvisor
Yelp

Integrations

Facebook
Instagram
X (Twitter)
Facebook Messenger
Formitable
Google Business Profile
Microsoft Outlook
Paragone
Snapchat
Tablemanager
Tripadvisor
Yelp

Pricing Details

€49/location/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AreTheyHappy

Founded

2017

Country

Belgium

Website

www.aretheyhappy.com/en

Vendor Details

Company Name

Fastory

Founded

2010

Country

France

Website

fastory.io

Product Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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