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Description
ArcTicketing efficiently organizes, prioritizes, and routes tickets to the appropriate customer service agents. Simply establish the assignment guidelines to ensure smooth operations. With guaranteed rapid response times, you can assess the effectiveness and thoroughness of resolved tickets by accessing the performance report. This report allows you to pinpoint the average time taken to address each ticket. You can also add users and configure their roles, specifying their permissions, the types of tickets they handle, and the features they can access. Furthermore, you can define your service level agreements (SLAs), clearly indicating which tickets require immediate attention and which can be resolved later. This comprehensive setup ensures optimal ticket management and enhanced customer satisfaction.
Description
We have developed an innovative event ticketing platform that is backed by the security of the Ethereum blockchain. Our application is designed to be secure, intelligent, and user-friendly, providing transparency for both event organizers and ticket buyers. The ticketing industry is plagued by significant problems, particularly scamming and scalping, which have led to the exploitation of both event creators and attendees. It is crucial to combat these fraudulent practices and ensure that more revenue reaches the pockets of those who organize events. By implementing a blockchain-based solution, we can offer tickets that are verifiable prior to purchase, effectively thwarting scammers, and are non-transferable to curtail scalping. The DigiTix dApp will empower users to create events, design various ticket categories and pricing tiers, sell tickets, utilize them, verify their authenticity, and much more. Additionally, users will have the ability to explore a wide range of events through search options and filters, ultimately facilitating a seamless ticket purchasing experience. This platform not only enhances security but also aims to restore trust in the ticketing process.
API Access
Has API
API Access
Has API
Integrations
Ethereum
Telegram
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Archarina
Country
United States
Website
www.archarina.io/products/office-apps/arc-ticket
Vendor Details
Company Name
DigiTix
Country
United States
Website
digitix.io
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Product Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
