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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aquarium’s platform offers an all-encompassing solution tailored for insurance companies in search of a swift, straightforward, and efficient pathway to the market. With a solid history of yielding rapid returns on investment, our platform can be integrated seamlessly into existing IT infrastructures with little disruption. Being a cloud-based solution, it is entirely scalable to accommodate the evolving needs of businesses. The platform comprises multiple interconnected service components, both technical and functional, that create a thorough, end-to-end solution. This integration provides a unified view of customer interactions across various channels, including the web, SMS, email, phone, and traditional mail. It guarantees automated engagement throughout the entire customer journey, covering inquiries, follow-ups, sales processes, mid-term adjustments, renewals, and claims management. Additionally, customer satisfaction is gauged through net promoter scores derived from SMS and email surveys, including keyword and sentiment analysis, ensuring businesses can continuously enhance their service offerings. Ultimately, this comprehensive approach positions insurance companies to thrive in a competitive landscape.

Description

Tailored solutions for your unique requirements are now within reach. Sustain your ISO 9001:2015 certification effortlessly with inblueQMS, while providing swift solutions to clients using inblueRequest. Capture customer needs and monitor your response times effectively, all while classifying various registers. Experience the convenience of managing everything online, backed by over three decades of expertise in information technology development. The advantages of our software include enhanced centralization for planning, recording, and tracking processes and procedures. You will receive timely reminders for deadlines and notifications whenever a task is assigned to you, delivered via email or through dashboards. The platform is adaptable, allowing you to adjust fields to suit your company's specific realities and to set permissions and deadlines. Enjoy an intuitive user interface designed to simplify your tasks, complete with guided functions. Additionally, you can document comments and versions for thorough tracking, as the system maintains a detailed history of changes. Furthermore, the software provides insightful charts and result reports to help you gauge performance effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$200 per month
Free Trial No 
Free Version No 

Pricing Details

$8 per user, per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Aquarium Software

Founded

2006

Country

United Kingdom

Website

aqinsure.tech/our-platform/

Vendor Details

Company Name

inblueQMS

Founded

2010

Country

Chile

Website

inbluesolutions.com/request/

Product Features

Claims Processing

Adjustor Management No 
Case Management Yes 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management Yes 
Electronic Claims Yes 
Forms Management Yes 
Paper-Based Claims Yes 
Payor Management No 
Policy Administration No 

Product Features

Claims Processing

Adjustor Management No 
Case Management Yes 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management Yes 
Electronic Claims Yes 
Forms Management No 
Paper-Based Claims Yes 
Payor Management No 
Policy Administration No 

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