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Description

Aquant provides essential insights to service leaders, agents, and technicians precisely when they need it most, enabling them to create service experiences that feel extraordinary. The reality of service operations is often underestimated; the complexity of products continues to rise, customer demands are increasingly high, and finding skilled service professionals is a significant challenge. That’s why our mission is to help you elevate service from being a basic function to an unforgettable experience for your customers. By converting specialized knowledge into accessible information, we empower every technician to become a service expert. Moreover, gain a clear understanding of your team's performance and compare your key performance indicators with those of industry frontrunners. With valuable intelligence regarding your team, clientele, and equipment, service leaders can make more informed decisions that drive success. By leveraging our insights, you can ensure that your service delivery not only meets but exceeds customer expectations consistently.

Description

Transforming data into actionable insights is made simple with Splunk, which is securely and reliably managed as a scalable service. By entrusting your IT backend to our Splunk specialists, you can concentrate on leveraging your data effectively. The infrastructure, provisioned and overseen by Splunk, offers a seamless, cloud-based data analytics solution that can be operational in as little as 48 hours. Regular software upgrades guarantee that you always benefit from the newest features and enhancements. You can quickly harness the potential of your data in just a few days, with minimal prerequisites for translating data into actionable insights. Meeting FedRAMP security standards, Splunk Cloud empowers U.S. federal agencies and their partners to make confident decisions and take decisive actions at mission speeds. Enhance productivity and gain contextual insights with the mobile applications and natural language features offered by Splunk, allowing you to extend the reach of your solutions effortlessly. Whether managing infrastructure or ensuring data compliance, Splunk Cloud is designed to scale effectively, providing you with robust solutions that adapt to your needs. Ultimately, this level of agility and efficiency can significantly enhance your organization's operational capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SAP Store Yes 
7AI No 
Akira AI No 
Assure Security No 
BMC Middleware Management No 
CnSight No 
Cyral No 
Eclypsium No 
HaloITSM No 
IBM StreamSets No 
NeuVector No 
Observo AI No 
Qualys Container Security No 
Qualys WAS No 
Quest Security Guardian No 
R81.10 No 
The Respond Analyst No 
Vorlon No 
eiPlatform No 

Integrations

SAP Store Yes 
7AI Yes 
Akira AI Yes 
Assure Security Yes 
BMC Middleware Management Yes 
CnSight Yes 
Cyral Yes 
Eclypsium Yes 
HaloITSM Yes 
IBM StreamSets Yes 
NeuVector Yes 
Observo AI Yes 
Qualys Container Security Yes 
Qualys WAS Yes 
Quest Security Guardian Yes 
R81.10 Yes 
The Respond Analyst Yes 
Vorlon Yes 
eiPlatform Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aquant

Founded

2016

Country

United States

Website

www.aquant.io

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com/en_us/products/splunk-cloud-platform.html

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending Yes 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Artificial Intelligence

Chatbot No 
For Healthcare Yes 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics Yes 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Cloud Security

Antivirus Yes 
Application Security Yes 
Behavioral Analytics Yes 
Encryption Yes 
Endpoint Management Yes 
Incident Management Yes 
Intrusion Detection System Yes 
Threat Intelligence Yes 
Two-Factor Authentication Yes 
Vulnerability Management Yes 

Cybersecurity

AI / Machine Learning Yes 
Behavioral Analytics Yes 
Endpoint Management Yes 
IOC Verification No 
Incident Management Yes 
Tokenization No 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting No 

Data Visualization

Analytics Yes 
Content Management Yes 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP Yes 
Relational Display Yes 
Simulation Models Yes 
Visual Discovery Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management Yes 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

Log Management

Archiving Yes 
Audit Trails Yes 
Compliance Reporting Yes 
Consolidation Yes 
Data Visualization Yes 
Event Logs Yes 
Network Logs Yes 
Remediation Yes 
Syslogs Yes 
Thresholds Yes 
Web Logs Yes 

Machine Learning

Deep Learning Yes 
ML Algorithm Library Yes 
Model Training Yes 
Natural Language Processing (NLP) Yes 
Predictive Modeling Yes 
Statistical / Mathematical Tools Yes 
Templates Yes 
Visualization Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Network Security

Access Control Yes 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls Yes 
Internet Usage Monitoring Yes 
Intrusion Detection System Yes 
Threat Response Yes 
VPN Yes 
Vulnerability Scanning Yes 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting Yes 
Change Management Yes 
Configuration Management Yes 
Connectivity Management Yes 
Data Visualization Yes 
Historical Audit Yes 
Mobile Network Troubleshooting Yes 
Network Analysis Yes 
Network Monitoring Yes 

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation Yes 
Sentiment Analysis No 

Server Management

CPU Monitoring Yes 
Credential Management Yes 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

SIEM

Application Security Yes 
Behavioral Analytics Yes 
Compliance Reporting Yes 
Endpoint Management Yes 
File Integrity Monitoring Yes 
Forensic Analysis Yes 
Log Management Yes 
Network Monitoring Yes 
Real Time Monitoring Yes 
Threat Intelligence Yes 
User Activity Monitoring Yes 

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