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Average Ratings 0 Ratings
Description
AptaBook serves as an AI-driven receptionist and appointment scheduling solution tailored for service-oriented businesses in the United States and Canada. Operating around the clock, it handles phone calls, website chats, WhatsApp interactions, and emails, efficiently qualifying potential clients using customized intake questions for each business and seamlessly scheduling appointments in real-time based on live availability in connected calendars. The setup process for businesses involves training a single AI agent using their website and documents, and configuring the chat widget along with the calendar connection typically takes just 10 minutes. The platform is equipped with features such as a personalized chat widget, a dedicated phone number for either the US or Canada complete with call logging, call summaries, and staff handoff capabilities, as well as a 'Call Me Now' feature, WhatsApp messaging, and email support. AptaBook also integrates with major services like Google Calendar, Outlook/Microsoft 365, Gmail, Microsoft Teams, Slack, and various CRM platforms like HubSpot and Zoho, depending on the subscription plan. Starting at $49 per month, AptaBook offers a 15-day free trial without the need for a credit card, making it accessible for businesses looking to enhance their client engagement and appointment management. With its user-friendly interface and comprehensive functionality, AptaBook empowers service businesses to streamline their operations and improve customer satisfaction.
Description
SwiftGuard serves as an AI receptionist specifically designed for plumbing and heating companies. While a plumber is busy working under a sink or is out on a job, SwiftGuard manages incoming calls on behalf of the business, informing callers that they are speaking with an AI assistant. It collects essential information such as the caller’s name, address, and issue, and subsequently schedules appointments in the linked Google Calendar according to real-time availability. Businesses have the option to decide if SwiftGuard should handle all incoming calls or only those that go unanswered, and a simple code can be dialed to forward calls, ensuring the business retains its original phone number. Additionally, callers have the capability to reschedule or cancel appointments, leave messages, and all interactions are documented in a central dashboard, complete with recordings, transcriptions, and caller details. Any calls that SwiftGuard cannot manage are marked for a follow-up. This AI agent is multilingual, proficient in English, Dutch, German, French, Italian, and Spanish, and can seamlessly switch languages during conversations. For security, all calls and transcripts are encrypted and are automatically deleted after 90 days. There are three straightforward monthly subscription plans available, each including a certain number of call minutes, with no extra charges per minute, making it an efficient solution for businesses. Overall, SwiftGuard significantly enhances customer service while allowing plumbing and heating professionals to concentrate on their tasks.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Gmail
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Integrations
Google Calendar
Yes
Gmail
No
Microsoft 365
No
Microsoft Outlook
No
Pricing Details
$49/month
Free Trial
Yes
Free Version
No
Pricing Details
€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AptaBook
Founded
2024
Country
United States
Website
aptabook.com
Vendor Details
Company Name
SwiftGuard
Founded
2026
Country
Netherlands
Website
swiftguard.ai
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No