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Average Ratings 0 Ratings
Description
Appsian empowers some of the world’s largest enterprises to fully leverage their ERP investments by seamlessly integrating advanced security solutions essential for combating contemporary threats. By utilizing tools such as Single Sign-On, Multi-Factor Authentication, Location-Based Security, Data Masking, Transaction Logging, and Real-Time Analytics, organizations can significantly enhance their control and visibility over ERP systems. Additionally, Appsian aids in establishing robust cross-application business process controls, minimizing material weaknesses, and automating intricate user management tasks like Segregation of Duties (SoD), access requests, and periodic access certification reviews. This streamlining of access management not only strengthens security but also fosters the implementation of comprehensive controls. Furthermore, it dismantles the barriers between various systems, which often complicate compliance and audit reporting. By instituting effective Governance, Risk, and Compliance (GRC) policies across all business applications, organizations can achieve greater efficiency. Consequently, this results in a reduction of both time and costs tied to internal and external audit processes, ultimately leading to a more secure and compliant operational environment.
Description
Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Modo
Oracle E-Business Suite
Oracle PeopleSoft
SAP ERP
Integrations
Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Modo
Oracle E-Business Suite
Oracle PeopleSoft
SAP ERP
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Appsian
Founded
2012
Country
United States
Website
www.appsian.com
Vendor Details
Company Name
Pindrop
Founded
2011
Country
United States
Website
www.pindrop.com/solutions/anti-fraud/