Pindrop Integrations

Genesys Cloud CX, a cloud-based solution for contact centers, is designed to deliver exceptional experiences to customers across multiple communication channels. It integrates voice, email, chat, social media and messaging platforms in a unified interface. The platform uses advanced AI and analytics in order to provide real-time insight, automate routine task and personalize interactions. This ensures efficient and effective customer engagement. Businesses can optimize staffing, performance and service standards with its robust workforce management tool. Genesys Cloud CX was designed for easy deployment and adaptability. It is an ideal solution for all organizations looking to improve their customer service capabilities.

AWS offers a wide range of services, including database storage, compute power, content delivery, and other functionality. This allows you to build complex applications with greater flexibility, scalability, and reliability. Amazon Web Services (AWS), the world's largest and most widely used cloud platform, offers over 175 fully featured services from more than 150 data centers worldwide. AWS is used by millions of customers, including the fastest-growing startups, large enterprises, and top government agencies, to reduce costs, be more agile, and innovate faster. AWS offers more services and features than any other cloud provider, including infrastructure technologies such as storage and databases, and emerging technologies such as machine learning, artificial intelligence, data lakes, analytics, and the Internet of Things. It is now easier, cheaper, and faster to move your existing apps to the cloud.

Verizon Cloud is a wireless service that secures your files in the cloud. The files are encrypted during file transfer so that you can only access them from any device, including your phones, computers, and tablets. It can be used to backup your files, restore them after crashes, or transfer content in the event of device damage, loss, theft, or an upgrade. Access your content via the My Verizon website, the Verizon Cloud app on Apple®, Android™, or Mac®. Safely store photos, videos and documents from your phone or computer to the cloud. Unlimited storage for photos, videos and documents for up 5 users There is no limit on the number of eligible phones or computers that can be covered. You can rest assured that your photos and videos will be safe in the cloud. You don't have to worry about file loss if your device is lost, stolen, or your computer crashes due to a virus or other cause.

Amazon Connect is an easy-to-use omnichannel cloud contact centre that allows companies to provide superior customer service at lower costs. Amazon's retail business required a contact center that could provide personalized, dynamic, and natural customer service. This was 10 years ago. We couldn't find a contact center that met our needs so we created it. This is now available to all businesses. Today, thousands of companies employ Amazon Connect to service millions of customers every day. Amazon Connect was designed from the ground up for omnichannel. It provides seamless voice and chat experiences for customers and agents. Amazon Connect includes one set of tools that can be used to skill-based route, perform historical and real-time analytics, and provide intuitive management tools. All this is available with pay-as you-go pricing. This makes it easier for agents to manage their contact centers, reduces costs, and simplifies operations.

Your Digital Transformation Journey will be fueled. With unparalleled intelligence and depth, manage complex digital apps across your network. It can be difficult to manage your network daily to ensure availability. Networks are becoming faster, data volumes are increasing, and users and apps are everywhere. This makes managing and monitoring your network difficult. How can you drive Digital Transformation? Imagine if you could guarantee network uptime and gain visibility into your data in motion across physical, virtual, and cloud environments. Get visibility across all networks, applications, tiers, and tiers -- and intelligence across complex applications structures. Gigamon solutions can dramatically improve the effectiveness of your entire network ecosystem. Are you ready to find out how?

The GigaSECURE®, Security Delivery Platform, is a next-generation network packet brokers that focuses on threat prevention, detection and prediction. The right tools ensure that the right traffic is delivered at the right time every time. To keep up with the increasing network speed, enable network security tools. Gain insight into network traffic. Optimize and provide relevant data for tool usage. Lower tool sprawl and costs. Your overall security posture is improved by efficient prevention and rapid detection and containment. Threats are not in danger. GigaSECURE allows security teams to gain broad access to and control network data from any location. It can be customized to extract specific applications sessions, metadata, and decrypted data. This architecture allows security tools to operate inline and out-of-band at peak performance, without compromising network resilience or speed.