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Description
Voicent's Appointment Reminder software provides a straightforward and automated solution for scheduling and reminding clients about appointments, sending personalized notifications directly to any phone. During a reminder call, the recipient has the option to confirm, reschedule, leave a voicemail, or connect with someone in your office simply by pressing a keypad number. Thanks to Voicent's omnichannel features, appointment reminders can be delivered as voice messages, text alerts, and/or emails, allowing for confirmations to be gathered through any of these channels. The platform includes dialer tools and automation features with an integrated CRM that systematically monitors customer interactions and preferences. This intelligent tracking and responsive communication capability empowers businesses to close deals effectively, maintain follow-ups with potential clients, and enhance customer loyalty through timely engagement. By providing such a comprehensive approach to customer communication, Voicent enables businesses to streamline their operations efficiently and improve overall service quality.
Description
The patient's experience begins with the scheduling of an appointment in the electronic health record (EHR), which triggers a tailored Curago Workflow that can be customized according to various factors such as the type of appointment, the patient's age and/or gender, the location of the visit, and the chosen provider. After appointments are arranged, patients receive a text message and/or email detailing how to prepare for their upcoming visit, and for appointment types like procedures, this communication may include necessary patient education and step-by-step preparation instructions. You have the flexibility to decide on the timing and method of appointment reminders sent to patients. Once you establish reminders for each type of appointment, Curago takes over by automatically dispatching these reminders whenever appointments are created in the EHR. Furthermore, each reminder can be configured to prompt patients to confirm their appointment via text, and once a patient confirms, Curago updates the EHR to reflect this confirmation, ensuring that patients are not asked again unnecessarily. This streamlined process not only enhances patient engagement but also improves overall efficiency in managing appointments.
API Access
Has API
API Access
Has API
Integrations
Voicent Communications
Pricing Details
$2,199 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Voicent Communications
Founded
2001
Country
United States
Website
www.voicent.com
Vendor Details
Company Name
Curago Health
Founded
2014
Country
United States
Website
curagohealth.com
Product Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing
