Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Major technology firms such as Amazon have raised expectations for convenience and the ability to access services anytime and anywhere, and the insurance sector is no exception. Customers today desire the freedom to engage with your business, manage their policies, and obtain information at their convenience, regardless of their location. By enabling self-service options for clients, your team can devote more time to essential revenue-generating tasks. Our innovative online and mobile self-service platform, Applied CSR24®, is pioneering in the insurance industry, ensuring that your customers remain connected to your business. To thrive in the digital age, it is crucial to meet the evolving expectations of consumers, as this will enhance client satisfaction, foster loyalty, and differentiate you from competitors. Recognizing that each client has distinct needs, it is important to customize the documents they receive to align with their specific requirements. This tailored approach not only improves the client experience but also reinforces your commitment to personalized service.
Description
Custom-branded mobile applications that empower your customers to shop, schedule services, process payments, and perform various tasks directly from their smartphones are essential. We provide seamless online shopping experiences that work harmoniously with your existing software systems. Our interactive showroom and cashier kiosks simplify self-service and accommodate all payment methods, including cash transactions. With a strong foundation in insurance, we deliver diverse agency and carrier services designed to enhance your online sales and customer service capabilities. You can monitor your sales and marketing performance in real-time through user-friendly dashboards. Additionally, our call center technology ensures a dependable method for processing payments and providing services over the phone. QuotePro offers comprehensive web, mobile, and kiosk solutions that facilitate quoting, selling, and securely accepting payments, whether online or in a physical store. Our advanced analytics dashboard allows your team to effectively track sales and pinpoint potential areas for business growth. This holistic approach ensures you stay ahead in both customer engagement and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
vBots
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Applied Systems
Founded
1983
Country
United States
Website
www.appliedsystems.com
Vendor Details
Company Name
QuotePro
Founded
1991
Country
United States
Website
www.quotepro.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management