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Description
ApplauseWall serves as an online platform designed for the collection and showcasing of testimonials specifically tailored for small businesses, coaches, and freelancers. Users can easily submit their written feedback via a shareable link, provide a star rating, and express their consent, while submissions are kept private until the account holder gives their approval. Once approved, these testimonials can be showcased on a website in various formats such as a wall, carousel, or badge, with options for both light and dark themes. By simply adding a single script tag, users can integrate these features into sites built on platforms like WordPress, Squarespace, Webflow, Shopify, or even plain HTML. It’s important to note that ApplauseWall focuses solely on text testimonials and does not support video submissions. The free version offers one space with the ability to display up to 10 approved testimonials, while the Pro plan, priced at $12 monthly or $90 annually, eliminates ApplauseWall branding and allows for unlimited spaces and testimonials. This tool effectively assists small business owners, coaches, and freelancers in gathering valuable customer feedback and promoting selected testimonials on their websites, ultimately enhancing their credibility and online presence. With ApplauseWall, users can streamline the process of collecting and showcasing reviews, making it easier to build trust with potential clients.
Description
Outhentik is a video-based customer feedback and reputation management platform built to help businesses capture customer experiences privately before they become public online reviews. The platform allows customers to leave short video feedback and star ratings through a simple browser-based process that requires no app downloads or account creation. Businesses can place QR codes on counters, receipts, tables, or emails to encourage customers to share feedback immediately after their experience. Outhentik’s system routes every submission directly to a private dashboard where businesses can review the content before any public action occurs. Positive reviews can automatically trigger branded Google review invitations and generate authentic video testimonials for marketing purposes. Negative feedback creates an opportunity for businesses to respond directly, resolve issues privately, and improve customer retention before complaints appear publicly. The platform also provides tools for downloading, embedding, and sharing approved customer videos across websites, social media, and advertising campaigns. Outhentik includes multi-location support, reputation dashboards, email collection tools, reporting features, and customer recovery workflows for growing businesses and franchises. The system is designed to reduce review friction by replacing lengthy text reviews with quick video submissions that customers can complete in under a minute. Outhentik helps businesses improve reputation management, customer communication, and social proof generation while maintaining greater control over how customer feedback is handled. The platform is particularly focused on helping businesses transform customer experiences into loyalty-building conversations and marketing assets.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
No
Squarespace
No
Webflow
No
WordPress
No
Pricing Details
$12/month
Free plan: one space and up to 10 testimonials. Pro: $12 per month or $90 per year, with unlimited usage and no ApplauseWall branding.
Free Trial
No
Free Version
Yes
Pricing Details
$97/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ApplauseWall
Country
United States
Website
applausewall.com
Vendor Details
Company Name
Outhentik
Founded
2025
Website
www.outhentik.app
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Alternatives
No Alternatives
