Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Genuine feedback regarding customers' digital experiences can only be obtained through real-world testing with actual users. Our global network of vetted digital experts is prepared to conduct testing rapidly, regardless of the country, language, or device configuration. Our Software as a Service (SaaS) platform seamlessly integrates with current software development life cycles and tools. Our dedicated delivery team oversees the entire process, enabling brands to test and launch superior software more quickly and frequently. While your app may perform well in a controlled environment, it’s essential to determine if it's genuinely ready for your customers. Applause is the solution that provides real-world insights into the quality of your digital experiences. With our enterprise-grade testing platform and a worldwide community of experts, we assemble tailored testing teams that align perfectly with your specific requirements. We offer results characterized by speed, scale, and adaptability, ensuring you can trust in the quality of your product. As a result, you can confidently move forward with your releases, knowing they meet the high standards your customers expect.
Description
UserTesting transforms how enterprises gather and apply human insights by combining a massive, engaged global participant network with AI-powered insight synthesis. The platform offers fast, reliable feedback to improve marketing effectiveness, product usability, and customer experience strategies. By replacing traditional surveys and focus groups, UserTesting helps businesses quickly validate ideas, co-innovate with customers, and refine messaging to boost conversion rates and loyalty. Its enterprise-grade security and compliance certifications, including SOC 2, GDPR, and HIPAA, make it suitable for the most regulated industries. Leading companies such as Kimberly-Clark and Wells Fargo use UserTesting to accelerate decision-making, reduce costs, and improve customer satisfaction scores. The platform scales from individual teams to large organizations, providing expert-led services and onboarding to ensure success. UserTesting’s intuitive tools make it easy to get feedback on campaigns, UX designs, and digital experiences. Overall, it empowers businesses to move faster and smarter with the real voice of their customers.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adobe XD
No
Atlassian Rovo
No
Ayla IoT Platform
Yes
Condens
No
Desktop.com
No
EnjoyHQ
No
Figma
No
Google Calendar
No
Jira
No
Jira Work Management
No
Integrations
Adobe XD
Yes
Atlassian Rovo
Yes
Ayla IoT Platform
No
Condens
Yes
Desktop.com
Yes
EnjoyHQ
Yes
Figma
Yes
Google Calendar
Yes
Jira
Yes
Jira Work Management
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Applause
Country
United States
Website
www.applause.com
Vendor Details
Company Name
UserTesting
Founded
2007
Country
United States
Website
usertesting.com
Product Features
Automated Testing
Hierarchical View
No
Move & Copy
No
Parameterized Testing
No
Requirements-Based Testing
No
Security Testing
No
Supports Parallel Execution
No
Test Script Reviews
Yes
Unicode Compliance
No
Mobile App Testing
Functional Testing
Yes
Installation Testing
Yes
Interruption Testing
No
Memory Testing
No
Performance Testing
Yes
Usability Testing
Yes
Software Testing
Automated Testing
No
Black-Box Testing
No
Dynamic Testing
No
Issue Tracking
No
Manual Testing
No
Quality Assurance Planning
No
Reporting / Analytics
No
Static Testing
No
Test Case Management
No
Variable Testing Methods
No
White-Box Testing
No
Product Features
AB Testing
Audience Targeting
Yes
Campaign Segmentation
No
Funnel Analysis
No
Heatmaps
No
Landing Pages / Web Forms
No
Multivariate Testing
No
Split Testing
No
Statistical Relevance Analysis
No
Surveys
No
Test Scheduling
Yes
Visual Editor
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Mobile App Testing
Functional Testing
Yes
Installation Testing
No
Interruption Testing
No
Memory Testing
No
Performance Testing
Yes
Usability Testing
Yes
Usability Testing
A/B Testing
No
Annotations
No
Audience Targeting
No
Heatmaps
No
Impression Testing
No
Mobile Testing
No
Moderated Usability Testing
No
Prototype Testing
No
Quantitative Metrics
No
Remote User Testing
No
Reporting / Analytics
No
Surveys and Feeback
No
Video Recording / Transcription
No
UX
Animation
No
For Mobile
Yes
For Websites
Yes
Heatmaps
No
Prototyping
Yes
Screen Activity Recording
Yes
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
Yes
User Research
Yes