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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At last, there is employee engagement software that delivers results. With Applause, your workforce embodies ownership and cultivates loyal customers for life. Seamlessly gather feedback and enhance your online image. Motivate staff to acquire more reviews with automated bonus incentives. Boost customer retention by assessing, analyzing, and refining net promoter scores. Monitor individual scores within your team and recognize top achievers. Enhance customer service by facilitating digital tipping options. Filter customers to ensure that only the most satisfied can leave a tip. Demonstrate to employees that exceptional service is rewarded, allowing them to cash out instantly. Amplify employee motivation by providing tips and bonuses in real-time. When outstanding service is acknowledged promptly, employee performance reaches unprecedented heights. Establish team incentives aligned with company objectives and utilize spot bonuses to enhance attendance, encourage upselling, commemorate work anniversaries, or support any performance-driven initiative. This holistic approach not only fosters a culture of excellence but also drives overall business success.

Description

Gamification integrates elements of game design into everyday tasks and activities, influencing the behavior of both employees and customers. ORLIG CRM harnesses the effectiveness of Gamification to tackle workplace challenges, leading to a workforce and customer base that is more motivated and engaged, which in turn boosts productivity, enhances sales figures, and elevates the overall customer experience. Effectively targeting the right audience with appropriate marketing messages can yield valuable leads that are likely to convert into sales, resulting in impressive growth for your organization. With ORLIG CRM, you gain the ability to segment and analyze your current customers, optimizing the value derived from every interaction. Exceptional customer service, particularly in responding to inquiries and providing post-sales support, fosters strong relationships with clients. Furthermore, ORLIG CRM facilitates the management of all customer interactions within a unified platform, enabling employees to access critical information swiftly and thus enhancing their ability to address customer concerns proactively before they escalate. As a result, businesses can not only improve their operational efficiency but also create a more satisfying experience for their customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Pocomos

Integrations

Pocomos

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Applause

Country

United States

Website

applausehq.com

Vendor Details

Company Name

ANBIZ

Founded

2003

Country

Malaysia

Website

anbiz.com/orlig-customer-relationship-management/

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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