Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing the ultimate platform for businesses that prioritize reviews and ratings: Appbot. With its top-tier monitoring, response, and analysis capabilities, Appbot stands out as a leader in the industry, compatible with all prominent app stores. Your team remains engaged with users since new reviews are collected almost instantly. Additionally, Appbot enhances seller performance through its specialized Amazon review analysis tool. By evaluating customer feedback, you can take proactive steps to enhance both products and listings. It seamlessly connects your entire team to reviews, whether through Slack for product teams or Zendesk for customer support, ensuring comprehensive coverage. Understanding the importance of user feedback from around the globe, Appbot automatically gathers reviews from every country without the hassle of manual translation. It even translates app and product reviews on its own, displaying them alongside the originals for easy reference. Furthermore, you can track user sentiment trends, review counts, and star ratings over time, allowing you to gauge the impact of the changes you implement. This way, you can make informed decisions that resonate with your audience and elevate your business.
Description
Stay attuned to the nuances of product quality with unitQ Monitor, which evaluates key customer feedback channels—such as App Store reviews, Zendesk inquiries, and social media platforms—in more than 100 languages to identify potential product issues as they arise. With a wealth of user opinions circulating about your product, unitQ Monitor empowers you to actively listen. Through comprehensive cross-channel monitoring, unitQ Monitor meticulously examines customer sentiments across various platforms, including the App Store, Zendesk, Reddit, and Twitter, among others. The insights gained are not confined to a specific locale; they are globally sourced, as we translate feedback from over 100 languages into English for broader analysis. By leveraging machine learning, we effectively sift through translated feedback to minimize noise and false alarms, bringing to light actionable Quality Issues that might otherwise go unnoticed. Additionally, unitQ Monitor provides real-time dashboards and reports that highlight trending Quality Issues, ensuring you remain informed about the most pressing concerns your customers have. This proactive approach allows businesses to swiftly address issues and enhance overall customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Axis LMS
Yes
Easyflow
Yes
Pliik
Yes
Reddit
No
Slack
Yes
Stackreaction
Yes
Wufoo
Yes
Zapier
Yes
Integrations
Amazon Web Services (AWS)
No
Axis LMS
No
Easyflow
No
Pliik
No
Reddit
Yes
Slack
No
Stackreaction
No
Wufoo
No
Zapier
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Appbot
Founded
2014
Country
Australia
Website
appbot.co
Vendor Details
Company Name
unitQ
Founded
2018
Country
United States
Website
www.unitq.com
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
No
Workflow Management
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
No
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No