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Description
Introducing the ultimate platform for businesses that prioritize reviews and ratings: Appbot. With its top-tier monitoring, response, and analysis capabilities, Appbot stands out as a leader in the industry, compatible with all prominent app stores. Your team remains engaged with users since new reviews are collected almost instantly. Additionally, Appbot enhances seller performance through its specialized Amazon review analysis tool. By evaluating customer feedback, you can take proactive steps to enhance both products and listings. It seamlessly connects your entire team to reviews, whether through Slack for product teams or Zendesk for customer support, ensuring comprehensive coverage. Understanding the importance of user feedback from around the globe, Appbot automatically gathers reviews from every country without the hassle of manual translation. It even translates app and product reviews on its own, displaying them alongside the originals for easy reference. Furthermore, you can track user sentiment trends, review counts, and star ratings over time, allowing you to gauge the impact of the changes you implement. This way, you can make informed decisions that resonate with your audience and elevate your business.
Description
Shout About Us provides review management APIs and white-label infrastructure for SaaS platforms, marketplaces, digital agencies, and enterprise software providers. The platform aggregates customer reviews from more than 80 third-party websites, including Google, Facebook, Yelp, Trustpilot, and TripAdvisor. Its Review Data API delivers structured information such as reviewer details, ratings, review dates, comments, and business responses. The Review Insights API uses artificial intelligence to analyze customer sentiment, identify recurring topics, and generate competitive benchmarking reports. Organizations can integrate review response functionality into their applications, including AI-generated replies and direct publishing to supported review platforms. Automated review solicitation tools enable businesses to request customer feedback through SMS, email, QR codes, and event-triggered campaigns. The platform also provides review removal workflows for submitting and tracking requests involving inappropriate or policy-violating content. Its first-party review capabilities support collecting, verifying, moderating, and publishing customer reviews within a company's own marketplace or application. Shout About Us offers modular APIs and white-label tools that allow partners to build branded review management products without maintaining separate integrations with individual review websites.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
Yes
Axis LMS
Yes
Easyflow
Yes
Facebook
No
Google
No
Pliik
Yes
Slack
Yes
Stackreaction
Yes
Wufoo
Yes
Yelp
No
Integrations
Amazon Web Services (AWS)
No
Axis LMS
No
Easyflow
No
Facebook
Yes
Google
Yes
Pliik
No
Slack
No
Stackreaction
No
Wufoo
No
Yelp
Yes
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Appbot
Founded
2014
Country
Australia
Website
appbot.co
Vendor Details
Company Name
Shout About Us
Founded
2012
Country
United States
Website
www.shoutaboutus.com
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
Product Features
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
Yes