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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your software may be unintentionally leading to unnecessary expenses, lost time, and user frustration. Our digital adoption platform swiftly identifies and resolves these challenges, enhancing the experience for both you and your users. By integrating in-app support and user analytics into any application, our Adopt platform simplifies the processes of completing, evaluating, and refining workflows. This guarantees that both your team and your software function effectively, not just in the moment but consistently over time. As we work towards this goal by eliminating obstacles, connecting various elements, and gathering new insights, it's important to acknowledge that such achievements stem from our collective mission. Our entire strategy, including everything from our development plans to our digital adoption methods, is driven by this shared vision. Ultimately, this collaboration is what empowers us to create a seamless digital environment.

Description

K-Now Digital Adoption Platform enhances user engagement and boosts the efficiency of individuals utilizing your business applications. With the power of K-Studio, countless users across the globe effectively navigate their essential applications daily. Knowmore, a trailblazer in the realm of digital adoption, offers the Knowmore Software Suite, which facilitates onboarding and elevates daily productivity for almost a million users across web and mobile platforms in 20 nations, seamlessly integrating learning with application usage. The K-Now multi-lingual digital adoption platform allows you to provide real-time advice and support directly within your applications. This innovative tool is designed to deliver information at the most critical moments, ensuring users receive guidance precisely when they need it. At Knowmore, we liken K-Now to a GPS; just as a GPS delivers relevant and succinct information based on a user's location, K-Now provides tailored insights that enhance the user experience. By merging technology with user support, K-Now not only improves performance but also fosters a culture of continuous learning and adaptation in the workplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cornerstone TalentLink Yes 

Integrations

Cornerstone TalentLink No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AppLearn

Country

United Kingdom

Website

www.applearn.tv

Vendor Details

Company Name

Knowmore

Founded

2001

Country

France

Website

www.knowmore365.com/solutions/k-now/

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management No 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools No 
Surveys & Feedback Yes 
User Onboarding Yes 

Onboarding

Course Management No 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms Yes 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management Yes 
Tax Forms No 
Training Management Yes 

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Alternatives

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