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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Seize every business opportunity by ensuring your customers' needs are fully addressed with Apello, a reliable live answering service. Operating since 1934, we pride ourselves on being one of the most seasoned answering services in the nation. Our vast experience and unwavering dedication to your business, combined with ongoing quality training, guarantee that your customers receive exceptional support 24/7 throughout the year. Over the decades, Apello has collaborated with more than 40 different industries, including medical, contracting, and legal sectors, demonstrating our versatility in meeting diverse business needs. With Apello, you can trust that both your customers and your business are in capable hands. We prioritize transparency with our straightforward pricing model, ensuring no hidden fees catch you off guard. Our all-inclusive pricing covers all the services you require without any additional charges for holidays or that pesky extra billing cycle some companies impose. Plus, our price match guarantee means you'll always receive the most competitive rates available for the services you choose. We are dedicated to delivering value and quality to every client we serve.

Description

With our professional communications messaging service, you can expect a fast, friendly, and focused experience from our expertly trained telephone answering service operators. Utilizing cutting-edge technology, we guarantee consistency, reliability, and security; however, we take pride in maintaining a personal touch that reflects a more traditional approach. When your customers reach out, they will not encounter inconsistent service, language barriers, or disruptive background noise, such as barking dogs. We ensure that calls are directed promptly to the appropriate individual at the right time. No matter the complexity of your needs, we can adhere to your specific protocols to guarantee that calls are routed to the correct person or a designated representative in your office. Additionally, with our answering services at PCMSI, we can conduct basic preliminary screenings of inquiries or issues, which streamlines the dispatch process and minimizes the time and frustration associated with transferring calls within your organization. This way, your team can focus on what they do best while we handle the communication seamlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Apello

Founded

1934

Country

United States

Website

apello.com

Vendor Details

Company Name

PCMSI

Founded

1962

Country

United States

Website

pcmsi.com/answering-services/

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