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support

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Average Ratings 1 Rating

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ease
features
design
support

Description

Utilize drag and drop functionality to add items, arrange them on shelves, share with other applications, or incorporate them directly within Anybuffer. The iPad's iOS 13 multiple windows feature seamlessly integrates with Anybuffer's multi-shelf system, enhancing your user experience. Take advantage of the robust iOS 13 Siri shortcuts support to automate your interactions with Anybuffer through the shortcuts app. Capture documents straight into Anybuffer using the integrated scanner view for added convenience. A long press on any item or shelf reveals quick action options via the new contextual menus introduced in iOS 13. This platform serves as a comprehensive storage space for all your needs, including links, images, videos, documents, and text, allowing you to keep everything organized. Elevate your file management capabilities; items copied to Anybuffer sync across all your devices, ensuring they are accessible whenever necessary. Preserve your clipboard contents to safeguard against data loss and have the ability to edit copied information directly within Anybuffer. Additionally, you can scan documents or quickly sketch ideas on iOS and iPadOS devices. Efficiently utilize shelves to categorize your items, while the powerful search and smart shelves feature almost feels like having superpowers at your fingertips, making organization effortless and efficient. By integrating these features, Anybuffer transforms how you collect and manage your resources, streamlining your workflow significantly.

Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Abhisi Help Desk No 
Continually No 
Customerly No 
Drift No 
Facebook Messenger No 
Freshchat No 
Freshdesk No 
Gist No 
Help Scout No 
HelpCrunch No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Kayako No 
Quriobot No 
Wix Answers No 
Zendesk No 
Zoho Desk No 
tawk.to No 

Integrations

Abhisi Help Desk Yes 
Continually Yes 
Customerly Yes 
Drift Yes 
Facebook Messenger Yes 
Freshchat Yes 
Freshdesk Yes 
Gist Yes 
Help Scout Yes 
HelpCrunch Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Kayako Yes 
Quriobot Yes 
Wix Answers Yes 
Zendesk Yes 
Zoho Desk Yes 
tawk.to Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Anybuffer

Country

United States

Website

anybuffer.ameba.co

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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