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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your customer success representative and you will decide the best way to answer your phone so that your clients have a positive experience every time they call. Our receptionists won't be noticed by your clients. Below are some examples of how we handle your calls. Here you can choose your call forwarding method. The method you use to send us calls will depend on what you need, how busy you are, and your personal preference. We will even set up your call forwarding for you with no setup fees. Below are some examples of call forwarding.

Description

With our professional communications messaging service, you can expect a fast, friendly, and focused experience from our expertly trained telephone answering service operators. Utilizing cutting-edge technology, we guarantee consistency, reliability, and security; however, we take pride in maintaining a personal touch that reflects a more traditional approach. When your customers reach out, they will not encounter inconsistent service, language barriers, or disruptive background noise, such as barking dogs. We ensure that calls are directed promptly to the appropriate individual at the right time. No matter the complexity of your needs, we can adhere to your specific protocols to guarantee that calls are routed to the correct person or a designated representative in your office. Additionally, with our answering services at PCMSI, we can conduct basic preliminary screenings of inquiries or issues, which streamlines the dispatch process and minimizes the time and frustration associated with transferring calls within your organization. This way, your team can focus on what they do best while we handle the communication seamlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Nekton.ai

Integrations

Nekton.ai

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Answering Legal

Founded

2013

Country

United States

Website

www.answeringlegal.com

Vendor Details

Company Name

PCMSI

Founded

1962

Country

United States

Website

pcmsi.com/answering-services/

Alternatives

Alternatives

Verbatim Reviews

Verbatim

Verbatim Telephone Answering Service